Cisco Systems VPN Client Version 5.0.03.0560 Errors

dpclemente · ‎09-26-2010

Hello I am getting the following errors on my

VPN Connection Attempts

Cisco Systems VPN Client Version 5.0.03.0560
Copyright (C) 1998-2007 Cisco Systems, Inc. All Rights Reserved.
Client Type(s): Windows, WinNT
Running on: 5.1.2600 Service Pack 3
Config file directory: C:\Program Files\Cisco Systems\VPN Client\

1 19:59:14.375 09/26/10 Sev=Warning/3 CVPND/0xA340000D
The virtual adapter was not recognized by the operating system.

2 19:59:14.375 09/26/10 Sev=Warning/2 CM/0xE310000A
The virtual adapter failed to enable

3 19:59:14.531 09/26/10 Sev=Warning/2 IKE/0xE300009B
Failed to active IPSec SA: Unable to enable Virtual Adapter (NavigatorQM:936)

4 19:59:14.531 09/26/10 Sev=Warning/2 IKE/0xE30000A7
Unexpected SW error occurred while processing Quick Mode negotiator:(Navigator:2238)

Jennifer Halim · ‎09-26-2010

Which Operating System is your Windows machine?

Also, is it 32-bit or 64-bit?

Has the same VPN Client software worked on the same machine before? has there been any change on your PC?

dpclemente · ‎09-26-2010

Running on: 5.1.2600 Service Pack 3 XPPro 32 bit

Jennifer Halim · ‎09-26-2010

Please kindly check the following readme for VPN Client version 5.0.3.560:

http://www.cisco.com/web/software/282364316/22941/vpnclient-windows-5.0.03.0560.txt

Advisory:
The new client requires a kernel patch, KB952876, from Microsoft before installing first before installing the actual client.

REF: http://support.microsoft.com/kb/952876/en-us

Pls kindly check if you have kernel patch KB952876