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No carrier from PVDM2-36DM via ISDN PRI link

The network topology is

Modem --> [FXS][cisco 2821][E1] --> ISDN PRI --> [E1][cisco 2811][PVDM2-36DM]

ISDN PRI link is operated correctly, debug isdn q931 shows that connection is established. Info message is

*Jul 23 06:27:45.407: %ISDN-6-CONNECT: Interface Serial1/0:1 is now connected to 555 N/A

Unfortunately, no carrier signal is going from modem to line.

Configuration of Cisco Routers is below.

1st (2821)

==========

!

controller E1 0/2/0

framing NO-CRC4

pri-group timeslots 1-2,16

!

interface Serial0/2/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-qsig

isdn incoming-voice modem

no cdp enable

!

dial-peer voice 1 pots

destination-pattern 555

port 0/3/0

!

voice-port 0/3/0

cptone RU

!

dial-peer voice 888 pots

destination-pattern .T

port 0/2/0:15

!

2nd (2811)

==========

!

controller E1 1/0

framing NO-CRC4

pri-group timeslots 1-2,16

!

interface Serial1/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-qsig

isdn timer T310 120000

isdn not-end-to-end 64

isdn protocol-emulate network

isdn incoming-voice modem

no cdp enable

!

line 0/322 0/357

modem InOut

9 REPLIES
Hall of Fame Super Gold

Re: No carrier from PVDM2-36DM via ISDN PRI link

Hello,

What is the E1 hardware you are using ? (do show diag to know). The PVDM2-DM works only with NM-xT1/E1.

Re: No carrier from PVDM2-36DM via ISDN PRI link

> The PVDM2-DM works only with NM-xT1/E1.

Yes, of course, it is well known fact. We are using NM-1CE1T1-PRI. See "show diag" output below.

Slot 0:

C2811 Motherboard with 2FE and integrated VPN Port adapter, 2 ports

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

PCB Serial Number : FOC11070F5L

Hardware Revision : 1.0

Top Assy. Part Number : 800-26920-03

Board Revision : A0

Deviation Number : 0

Fab Version : 03

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Processor type : 87

Hardware date code : 20070214

Chassis Serial Number : FHK1109U00A

Chassis MAC Address : 001b.2aa3.c1c8

MAC Address block size : 24

CLEI Code : COM7C00ARA

Product (FRU) Number : CISCO2811

Part Number : 73-10258-04

Version Identifier : V04

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF C1 8B 46 4F 43 31 31 30 37 30 46 35 4C 40

0x10: 03 E7 41 01 00 C0 46 03 20 00 69 28 03 42 41 30

0x20: 88 00 00 00 00 02 03 03 00 81 00 00 00 00 04 00

0x30: 09 87 83 01 32 3F 46 C2 8B 46 48 4B 31 31 30 39

0x40: 55 30 30 41 C3 06 00 1B 2A A3 C1 C8 43 00 18 C6

0x50: 8A 43 4F 4D 37 43 30 30 41 52 41 CB 8F 43 49 53

0x60: 43 4F 32 38 31 31 20 20 20 20 20 20 82 49 28 12

0x70: 04 89 56 30 34 20 D9 02 40 C1 FF FF FF FF FF FF

PVDM Slot 0:

36 port PVDMII digital modem PVDM daughter card

Hardware Revision : 1.0

Part Number : 73-10102-03

Board Revision : C0

Deviation Number : 0

Fab Version : 03

PCB Serial Number : FOC10354YRW

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Processor type : 00

Product (FRU) Number : PVDM2-36DM

Version Identifier : V01

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 04 90 41 01 00 82 49 27 76 03 42 43 30

0x10: 88 00 00 00 00 02 03 C1 8B 46 4F 43 31 30 33 35

0x20: 34 59 52 57 03 00 81 00 00 00 00 04 00 09 00 CB

0x30: 8A 50 56 44 4D 32 2D 33 36 44 4D 89 56 30 31 20

0x40: D9 02 40 C1 FF FF FF FF FF FF FF FF FF FF FF FF

0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Slot 1:

NM-1CE1T1_PRI Port adapter, 1 port

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware Revision : 1.0

Top Assy. Part Number : 800-21550-02

Board Revision : A0

Deviation Number : 0-0

Fab Version : 03

PCB Serial Number : FOC104753CA

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Fab Part Number : 28-5935-03

Manufacturing Test Data : 00 00 00 00 00 00 00 00

Field Diagnostics Data : 00 00 00 00 00 00 00 00

Product (FRU) Number : NM-1CE1T1-PRI

Version Identifier : V01

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 03 9D 41 01 00 C0 46 03 20 00 54 2E 02

0x10: 42 41 30 80 00 00 00 00 02 03 C1 8B 46 4F 43 31

0x20: 30 34 37 35 33 43 41 03 00 81 00 00 00 00 04 00

0x30: 85 1C 17 2F 03 C4 08 00 00 00 00 00 00 00 00 C5

0x40: 08 00 00 00 00 00 00 00 00 CB 8D 4E 4D 2D 31 43

0x50: 45 31 54 31 2D 50 52 49 89 56 30 31 20 FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Hall of Fame Super Gold

Re: No carrier from PVDM2-36DM via ISDN PRI link

Which exact IOS version are you using ?

Re: No carrier from PVDM2-36DM via ISDN PRI link

Initial IOS version is c2800nm-ipbase-mz.124-11.T.bin

Also were tested

c2800nm-ipvoicek9-mz.124-15.T1.bin

c2800nm-ipbasek9-mz.124-15.T1.bin

Hall of Fame Super Gold

Re: No carrier from PVDM2-36DM via ISDN PRI link

Hi, have you configure modem country as per documentation ?

http://www.cisco.com/en/US/products/ps6441/products_feature_guide09186a00806b941f.html

Re: No carrier from PVDM2-36DM via ISDN PRI link

Do you mean "modem country v12 "?

Yes, command "modem country v12 russia" is in configuration of second router (with PVDM2-36DM)

Hall of Fame Super Gold

Re: No carrier from PVDM2-36DM via ISDN PRI link

Then I wouldn't know what to suggest and you may need to give the case to the TAC for help.

Re: No carrier from PVDM2-36DM via ISDN PRI link

The problem is solved. IOS command "network-clock-select 1 E1 1/0" was needed at the beginnig of router configuration (2nd router with E1 PRI and PVDM2-36DM).

Hall of Fame Super Gold

Re: No carrier from PVDM2-36DM via ISDN PRI link

Thanks for letting us know. The command is mandatory in all T1 ? E1 application however it didn't occurred to me to ask if you had it.

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