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Problems with Dialout-EZ and Cisco 3725 RAS Bundle

Hi,

I’ve installed a Cisco 3725 RAS bundle (3725 PRI Dial Bundle: NM-30DM,NM-1CE1B, IP IOS), which works ok for incoming calls. I’ve installed Dialout-EZ in order for me to use virtual modems for outgoing calls.

I can commumicate via the virtual com port to the 3725's modems using Hyper-terminal and I can successfully run AT commands.

The problem I get is when I try to issue an ATDT command, i.e. make an outgoing call. I get NO CARRIER. I’ve checked that the ISDN30 can make outgoing calls, and according to the carrier, it can. I’ve looked at the sample configs for Cisco on the Dialout-EZ software supplier, and I appear to have set the 3725 up as recommended.

Not sure if anyone have any ideas as to why I’m getting this message!

Regards,

Keith

4 REPLIES
VIP Purple

Re: Problems with Dialout-EZ and Cisco 3725 RAS Bundle

Hello Keith,

can you post the configuration of the 3725 ? Do you have the lines configured with ´modem inout ?

Regards,

GP

New Member

Re: Problems with Dialout-EZ and Cisco 3725 RAS Bundle

Hi GP,

Config attached - hope this helps?!

Regards,

Keith

VIP Purple

Re: Problems with Dialout-EZ and Cisco 3725 RAS Bundle

Hello Keith,

the config looks good...

Can you post the output of ´debug modem´ as well ?

There is a procedure to test outgoing calls, using reverse telnet, you might want to have a look at this document, not sure if this helps:

Troubleshooting DialOut/EZ

http://www.cisco.com/en/US/partner/products/hw/univgate/ps501/products_configuration_example09186a00800a1992.shtml#ts

Regards,

GP

New Member

Re: Problems with Dialout-EZ and Cisco 3725 RAS Bundle

Hi GP,

I've attached a tracefile running debug on modem and modem trace all.

Reverse Telnet works ok and using Hyperterminal. I've included this in the tracefile also

Hope you can help?

Keith

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