07-04-2008 02:18 AM
Hello Friends,
My user is not able to connect Cisco 5400 with windows vista while the same user is able to connect via windows XP.Dialer settings for both the windows are same .I am using windows dialer for both windows.I am using PAP authentication protocol
below are the logs on cisco AS 5400 when its not connecting
ul 4 09:01:46 UTC: As2/01 LCP: ACFC (0x0802)
Jul 4 09:01:46 UTC: As2/01 LCP: State is Open
Jul 4 09:01:46 UTC: As2/01 PPP: Phase is AUTHENTICATING, by this end
Jul 4 09:01:47 UTC: As2/01 LCP: I IDENTIFY [Open] id 2 len 18 magic 0x0BC0640B MSRASV5.20
Jul 4 09:01:47 UTC: As2/01 LCP: I IDENTIFY [Open] id 3 len 24 magic 0x0BC0640B MSRAS-0-IMRAN-PC
Jul 4 09:01:47 UTC: As2/01 PAP: I UNKNOWN(12) id 3 len 24As2/01 PAP: Code 12 not expected or invalid <<<<<<<<<<<<<<
Jul 4 09:01:48 UTC: As2/01 PAP: I UNKNOWN(12) id 3 len 24As2/01 PAP: Code 12 not expected or invalid
Jul 4 09:01:50 UTC: As2/01 PAP: I UNKNOWN(12) id 3 len 24As2/01 PAP: Code 12 not expected or invalid
Jul 4 09:01:52 UTC: As2/01 PAP: I UNKNOWN(12) id 3 len 24As2/01 PAP: Code 12 not expected or invalid
Jul 4 09:01:54 UTC: As2/01 PAP: I UNKNOWN(12) id 3 len 24As2/01 PAP: Code 12 not expected or invalid
Jul 4 09:01:56 UTC: As2/01 PAP: I UNKNOWN(12) id 3 len 24As2/01 PAP: Code 12 not expected or invalid
Jul 4 09:01:56 UTC: As2/01 AUTH: Timeout 1
Jul 4 09:01:58 UTC: As2/01 PAP: I UNKNOWN(12) id 3 len 24As2/01 PAP: Code 12 not expected or invalid
Jul 4 09:02:02 UTC: As2/01 PAP: I UNKNOWN(12) id 3 len 24As2/01 PAP: Code 12 not expected or invalid
Jul 4 09:02:04 UTC: As2/01 PAP: I UNKNOWN(12) id 3 len 24As2/01 PAP: Code 12 not expected or invalid
Thanks in Advance for help
Regards
Tarun
07-10-2008 06:15 AM
Should it be an ACS appliance, please do the following:
1. Set logging level to full:
System Configuration > Service Control > Services Log File
Configuration: Level of detail = FULL
2. Reproduce the problem
3. Note the time-stamp from the problem-reproduction
4. Collect Package.cab:
System Configuration > Support > Click on: "Run Support Now"
--> This will prompt you after a while to download Package.cab to your
local machine.
5. Upload Package.cab to SR notes along with the time-stamp of the
reproduction (step-3 above).
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