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VPN Client Connection failure

Hi,

Can someone please explain what goes wrong when analyzing this log message attached generated after connecting with a VPN client?

Using a diffent user and password works fine. Password reset at serverside does not solve the problem. Any ideas, I run out! Thanks in advance!

4 REPLIES

Re: VPN Client Connection failure

Looks like phase 1 IKE cannot establish - check UDP 500 is open for IPSEC.

HTH>

Silver

Re: VPN Client Connection failure

From the description of the problem, it sounded like the successful establishment of a VPN session occurs with a different username/password on the same PC.

I wonder if the failed username is a member of the same VPN group as the succesful username. Otherwise, I would check your authentication server to see why the authentication is failing.

New Member

Re: VPN Client Connection failure

Slmansfield,

Correct, it's possible to connect on the same computer with a different username and password.

The server (university) reports a password problem, but a reset doesn't solve the issue...

New Member

Re: VPN Client Connection failure

Andrew, in that case it should be impossible to connect with an other username and password either...

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