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My CISCO ESA C190 sound is noisy

Sophaktra017
Level 1
Level 1

‎04-20-2017 02:20 AM - edited ‎03-08-2019 07:23 PM

I am using CISCO ESA C190 for spam filtering purpose as I have around 230 email accounts. I just implement this system for around 3 months and today the sound is noisy. I try to check the log and try to reboot, but it still not fix and what should I do now? Please advise or hardware problem? It is working normally as I can send/receive email normally. But it still noisy.

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Libin Varghese
Cisco Employee
Cisco Employee

‎03-13-2018 02:27 AM

The appliance noise is normally associated with fan. I do not suspect it to be a failure, however I would recommend opening a TAC case to confirm if there are hardware issues that warrant a RMA.

 

There was a defect filed for C190 appliances, however was terminated since it wasn't observed on all C190's. May require a RMA after review.

 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvf87979/?reffering_site=dumpcr

 

Regards,

Libin Varghese

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