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New Member

5508 remote management

We have several 5508 controllers, most can be remotely managed from most offices, which is useful for receptionists to access to create guest accounts. However we have one controller that can only be managed locally. Is there a security access list that could be preventing remote access?

If you try to access the web interface you just get the Internet Explorer cannot display this page message

Everyone's tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Just to add... if you can

Just to add... if you can access the WLC locally with no issues, then there is something else blocking and not an issue with the WLC.

-Scott
*** Please rate helpful posts ***
5 REPLIES
Hall of Fame Super Silver

Just to add... if you can

Just to add... if you can access the WLC locally with no issues, then there is something else blocking and not an issue with the WLC.

-Scott
*** Please rate helpful posts ***
VIP Purple

HI , you can use ACL on layer

Check your Router ACL settings. regards
Cisco Employee

-can you still ping and SSH

-can you still ping and SSH/telnet to the WLC or just locally as well ?

-does it happens the same with either HTTP or HTTPS? ( make sure both are enable on the WLC itself )

 

New Member

you can ping the WLC remotely

you can ping the WLC remotely and the remote APs are all connecting to it.

SSH/telnet and https are failing remotely (we disable http)

Silver

Make sure ACL are configured

Make sure ACL are configured correctly and its reachable from the local site and if you are able to locally configure it then only thing blocking is the ACL  you can try if you can reach the port using any scanning tools also.

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