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New Member

Access Point 1252 Lwapp unable to join Wireless lan controller

Hello,

I have a wlc 2504, software version 7.0.116 and 10 access points with lwapp.

I have set the proper regulatory domain on the controller.

The problem is that one access point is unable to join the controller. The other 9 (they are all the same model, where shipped together, they share the same country code on back label - E from Europe) joined succesfully on the wlc. They are all in the same subnet.

The output from the ap with problem is :

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (x.x.x.x)

*Feb  2 17:35:49.043: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to x.x.x.x:5246
*Feb  2 17:35:49.087: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Feb  2 17:35:49.087: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Feb  2 17:35:49.087: bsnInitRcbSlot: slot 0 has venus radio(UNSUPPORT)
*Feb  2 17:35:49.155:  status of voice_diag_test from WLC is false
*Feb  2 17:35:59.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: x.x.x.x peer_port: 5246
*Feb  2 17:35:59.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
*Feb  2 17:35:59.663: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: x.x.x.x peer_port: 5246
*Feb  2 17:35:59.663: %CAPWAP-5-SENDJOIN: sending Join Request to x.x.x.x
*Feb  2 17:35:59.663: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
*Feb  2 17:36:04.663: %CAPWAP-5-SENDJOIN: sending Join Request to x.x.x.x

I have tried downgrade it to autonomus and back to lwapp, the same result.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

Access Point 1252 Lwapp unable to join Wireless lan controller

Could be.  Like I said, I've never seen this error message before.

Please contact Cisco TAC and give them the last output you've posted and highlight the error messsage and ask them to RMA the WAP.

12 REPLIES
Hall of Fame Super Gold

Access Point 1252 Lwapp unable to join Wireless lan controller

I have set the proper regulatory domain on the controller. 

What country?

New Member

Access Point 1252 Lwapp unable to join Wireless lan controller

Romania

Hall of Fame Super Gold

Access Point 1252 Lwapp unable to join Wireless lan controller

Can you please post the entire bootup process?

New Member

Access Point 1252 Lwapp unable to join Wireless lan controller

Unfortunelly i did not copy the entire boot-up and i am not near the ap right now.

What i did notice is that after i type the command

lwapp ap controller ip address X.X.X.X

everything looks fine, i see the correct boot process, on the wlc screen i can see the AP  with the status downloading, after it finish downloading and reboots i have this problem and the ap is missing from the wlc screen

This is the output that i have, what i thought it was relevant:

*Feb  1 17:29:39.519: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to down
*Feb  1 17:29:39.527: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Feb  1 17:29:39.563: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Feb  1 17:29:40.339: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Feb  1 17:29:41.011:  status of voice_diag_test from WLC is false
*Feb  1 17:29:41.063: Logging LWAPP message to 255.255.255.255.

Translating "CISCO-LWAPP-CONTROLLER"...domain server (x.x.x.x)

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (x.x.x.x)

*Feb  2 17:34:49.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: x.x.x.x peer_port: 5246
*Feb  2 17:34:49.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
*Feb  2 17:34:49.663: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: x.x.x.x peer_port: 5246
*Feb  2 17:34:49.663: %CAPWAP-5-SENDJOIN: sending Join Request to x.x.x.x
*Feb  2 17:34:49.663: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
*Feb  2 17:34:54.663: %CAPWAP-5-SENDJOIN: sending Join Request to x.x.x.x
Translating "CISCO-LWAPP-CONTROLLER"...domain server (x.x.x.x)

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (x.x.x.x)

*Feb  2 17:35:49.043: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to x.x.x.x:5246
*Feb  2 17:35:49.087: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Feb  2 17:35:49.087: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Feb  2 17:35:49.087: bsnInitRcbSlot: slot 0 has venus radio(UNSUPPORT)
*Feb  2 17:35:49.155:  status of voice_diag_test from WLC is false
*Feb  2 17:35:59.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: x.x.x.x peer_port: 5246
*Feb  2 17:35:59.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
*Feb  2 17:35:59.663: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: x.x.x.xpeer_port: 5246
*Feb  2 17:35:59.663: %CAPWAP-5-SENDJOIN: sending Join Request to x.x.x.x
*Feb  2 17:35:59.663: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
*Feb  2 17:36:04.663: %CAPWAP-5-SENDJOIN: sending Join Request to x.x.x.x

Hall of Fame Super Gold

Access Point 1252 Lwapp unable to join Wireless lan controller

*Feb  2 17:35:49.087: bsnInitRcbSlot: slot 0 has venus radio(UNSUPPORT)

I have never seen this before.

You sure your WAP is for Romania?

Because a WAP will always join a controller to download the IOS but after a reboot and if the regulatory domain is incorrect, the WAP will NO LONGER JOIN the controller.

New Member

Re: Access Point 1252 Lwapp unable to join Wireless lan controll

Hello, like i said, the other LWAPP Ap`s successfully joined to the controller.

Question : if i set another EU Country for regulatory domain, is it possible to affect the other allready joined AP's?

Could it be the same bug as the https://supportforums.cisco.com/thread/2084693

regarding the bsnInitRcbSlot: slot 0 has venus radio(UNSUPPORT) problem?

Hall of Fame Super Gold

Access Point 1252 Lwapp unable to join Wireless lan controller

Could be.  Like I said, I've never seen this error message before.

Please contact Cisco TAC and give them the last output you've posted and highlight the error messsage and ask them to RMA the WAP.

New Member

Access Point 1252 Lwapp unable to join Wireless lan controller

Thanks for the effort...

Hall of Fame Super Gold

Access Point 1252 Lwapp unable to join Wireless lan controller

Thanks for the ratings.  Glad to be of some form of assistance.

Re: Access Point 1252 Lwapp unable to join Wireless lan controll

Great catch Leo. 5+

Sent from Cisco Technical Support iPhone App

Thanks & Regards
Hall of Fame Super Gold

Access Point 1252 Lwapp unable to join Wireless lan controller

Thanks Vinay. 

New Member

Access Point 1252 Lwapp unable to join Wireless lan controller

I have figer it out what it was. It was a hardware problem, if i remove from the AP the B/G 2.4 Module, the AP joined succesfully to the controller.

Sent it back for RMA.

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