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Access Point's Radio Status or AP Status don't change in WCS

Hello!.

First, Thanks for your  reading.

We use WCS and Access points following information

    WCS Version  : 7.0.164.0   
    WCS Feature  : Plus 
    WCS AP Limit  : 50 
    WCS Type  : Permanent

    Access Point Model : AIR-AP1242AG-K-K9

    Access Point Version : 12.4(21a)JA1

Adding autonomous APs, new campus, new outdoor, access points on map successfully.

But  Access Point's Radio Status or AP Status don't change in WCS.

We only use WCS and APs. We don't use AP Controllers.

And some APs connected with switchs by Power over Ethernet.

Some APs don't connect by Power over Ethernet.

When some Access Points or a Access Point's status changed into down.

In WCS, updating map by auto refresh but no change.

And when Access Points interface shutdowned by CLI Commands.

It don't change in WCS, too.

What I can do for normal changing of Access Ponits Status in WCS.

Finally, Access Point Status don't change green, while the critical alarm remains in WCS.

What I can do for changing green of Access Ponits Status in WCS.

Everyone's tags (3)
1 REPLY

Re: Access Point's Radio Status or AP Status don't change in WCS

How are the AP's being managed? Do you use the WLC? And what version?

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