After WCS v4.1.91.0 upgrade: Strange SYSLOG message

[PeterJacobsen]

Hi

After upgrading WCS to v 4.1.91.0 and Controller 4400 to v.1.185 I get these SYSLOG message:

Emergency <DATE> 1x_ptsm.c:419 DOT1X-1-MAXEAP_RETRANS_FOR_MOBILE: MAX EAP retransmissions reached for mobile <MAC>

Critical <DATE> iapp_socket_task.c:580 IAPP-3-MSGTAG015: iappSocketTask: iappRecvPkt returned error

Can?t find any info on cisco.com or any release notes. Anybody know what it means and what I can/should do?

TIA

Peter

[gmarogi]

Actually, Maximum EAP Retransmissions message indicates that EAPOL key retransmission to client has failed. Increase the no of error count for failure. But to further trace down the issue, we need a complete syslog output to which this MAX EAP retransmission message is associated with.

Check whether AAA server is UP and running(if external RADIUS server is used). What EAP authentication type you are using?. Let me know these details.