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New Member

AP's not appearing in Prime

Hi,

Recently, when we install new AP's they show up on our controllers but not on our Cisco Prim NCS 1.1 server??

Could someone help me diagnose this problem please?

Jamie.

8 REPLIES
Hall of Fame Super Gold

AP's not appearing in Prime

In some cases, it would take about 30 minutes before the APs show up.

New Member

AP's not appearing in Prime

Thanks for the reply.

Its been weeks! So I dont think that is the issue.

J.

Hall of Fame Super Silver

Re: AP's not appearing in Prime

Your WLC version is v7.2.x or lower right?

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***
New Member

AP's not appearing in Prime

I have several different models.

4402 - 7.0.240

4404 - 7.0.240

5505 - 7.4.110

Jamie

Hall of Fame Super Silver

AP's not appearing in Prime

Your 5508 isn't supported in NCS 1.1.  So your AP's on the 4400's should be seen, but not the 5508.  See the matrix.

http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html#wp99431

Thanks,

Scott

Help out other by using the rating system and marking answered questions as "Answered"

-Scott
*** Please rate helpful posts ***
New Member

AP's not appearing in Prime

Hi,

Typical Cisco!!!!!

So does this mean I have to upgrade NCS??

J.

New Member

Re: AP's not appearing in Prime

Hi Jamie,

We had similer problem, we have rebooted the NCS. after that we are able to see  AP's in NCS

even recently we have problem with addind Autonomus AP's. Same solution....dont know Y

Regards,

Satya.M

New Member

Re: AP's not appearing in Prime

Hi,

I have tried that but it hasn't worked.

J.

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