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New Member

cannot see clients on maps

Hello,

We have location servers running 5.2.91.0 and WLCS running 5.2.178 but cannot track any clients-see attached .location server is contactable from WCS & WLCs ,NTP is configured,LOCP,SNMP,SOAP all permitted on the firewall between the controllers & servers (WCS & location are on the same subnet ). Checked IPtables on WCS and its traffic is permitted there as well.It was working fine when we had 4.2 code on WLCs.

Any help is much appreciated.

Thanks,

janesha

2 REPLIES

Re: cannot see clients on maps

What version is WCS?

When you upgraded WLC code, you need to resync LOC server on WCS so it pushes the Self signed cert between location server and WLC.

Do the 2 following things:

SSH to location server and run:

/opt/locserver/bin/getserverinfo -> see if it displays values for tracked clients.

If it does and you still dont see them, delete and re add the location server from WCS, that should fix your issue.

New Member

Re: cannot see clients on maps

Hello,

Many thanks for your reply. WCS is 5.2.130.0.

We don't see any tracked clients when we run getserverinfo.

Please see attached.

Thanks

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