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New Member

Cisco ISE maillog

Hi, I found some strange entries in ISE's system logs, using this command: show logging system maillog.

Unfortunately  I wasn't able to find out what this means. Does anyone has an idea why this happens and which setting causes this? I see this entries for almost every hour.

2014-09-01T08:01:01.731301+02:00 ISE's HOSTNAME sendmail[791]: s81611u6000791: from=root, size=511, class=0, nrcpts=1, msgid=<201409010601.s81611u6000791@ISE's HOSTNAME>, relay=root@localhost

2014-09-01T08:01:01.739384+02:00 ISE's HOSTNAME sendmail[791]: s81611u6000791: to=root, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=30511, relay=[] [], dsn=4.0.0, stat=Deferred: Connection refused



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Cisco Employee

Hi Renata,Kindly check if the

Hi Renata,

Kindly check if the email configured to receive notifications from ISE is capable of receiving email notifications.

ISE should provide a global option to configure the source address for scheduled report notification emails.
When ISE is configured for an email notification to be sent when a scheduled report is generated, the source email address of the report notification mail is always "root@<ise_hostname>"

If the production email servers reject such source email address, you get these error logs.

However, you can create exceptions on the email server to allow the source address.




New Member

Hi Salma,we get e-mail

Hi Salma,

we get e-mail notifications from ISE all the time (but those are not scheduled reports, those are alarms). The mail address that I configured for ISE-alarm notifications is the one under Administration/System/Settings/Alarm Settings/Alarm Notification..

I cannot remember configuring scheduled reports.. also I cannot see any scheduled reports (see attachment)

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