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New Member

Cisco MSE upgrade from 7.0. to 7.6.100

My original setup was 3 WCS's with 2 MSE's per WCS, We upgraded from WCS to Prime 2.0 and I am starting the MSE upgrade process.


The first MSE upgrade went fine and I was able to add it to Prime, the 2nd MSE upgrade went fine but when I try to add it to Prime I get the following message


No response from Server. It may be unreachable, or server is down or HTTPS connection to server failed.


I went ahead and upgraded the other MSE's and now I have 2 MSE's that are getting this message when I try and add them to Prime?

I have researched this error and followed everyone's suggestions but I am unable to get Prime to add those 2 MSE's..



Any suggestions would be helpful



Everyone's tags (1)
New Member

I had this problem in release

I had this problem in release and it was helpful for me:
"Note MSE needs to be rebooted (either hard reboot or using the command shutdown -r now) after it has been upgraded to release." (

I would like you to have a

I would like you to have a look on "Cisco Prime Infrastructure and Cisco Wireless Release Compatibility Matrix " from