Cisco prime infrastructure 1.3 cannot access to the user interface
We use prime infrastructure 1.3 , and since 1 week we cannot acces to the Web UI to manage network devices.
"Health monitor server" service doesn't started correctly
Health Monitor is running, with an error. failed to start NCS on startup Health Monitor Reporting Server is running Ftp Server is running Database server is running Tftp Server is running Matlab Server is running NMS Server is stopped. SAM Daemon is not running ... DA Daemon is not running ... Syslog Daemon is not running ...
Symptom: PI cannot start completely after the re-setup with different hostname/IP address from that in the original setup. ------ NCS-APL-01-new/admin# ncs status Health Monitor is running, with an error. failed to start NCS on startup Health Monitor Reporting Server is running Ftp Server is running Database server is running Tftp Server is running Matlab Server is running NMS Server is stopped. SAM Daemon is running ... DA Daemon is running ... Syslog Daemon is running ... -------
Conditions: 22.214.171.124 Not happen in 1.1.X or earlier
Workaround: from the root shell, update the file /opt/CSCOlumos/conf/messaging.properties with the correct ipaddress.
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