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Clients Ip information not showing on controller 2504

Im not able to see the wireless clients IP information when i click on clients session. i can see client mac,ap name nd ssid bit not the IP information.Im using controller 2504 running firmware 7.4

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9 REPLIES
Cisco Employee

Clients Ip information not showing on controller 2504

  1. The IP information isn't showing on the Client page or
  2. The client is even getting an IP address?

My guess is #2....

Cisco Employee

Clients Ip information not showing on controller 2504

If #2,

from the 2504 WLC run the command debug mac addr

New Member

Re: Clients Ip information not showing on controller 2504

Clients are getting ip.But for monitoring purpose it should be shown in clients sessiom on controller along with other details.But other details are showing ip details row is not therw.

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Cisco Employee

Re: Clients Ip information not showing on controller 2504

How about fromt the CLI of the 2504? - show client detail

Cisco Employee

Re: Clients Ip information not showing on controller 2504

Also, what version of 7.4?

New Member

Re: Clients Ip information not showing on controller 2504

Does the WLAN have the *Require DHCP address**  configured?

That will make sure each client obtains the IP and learns it during the process.

If the client doesn't receive an IP address, ensure that the interface on the WLC has a DHCP server configured as to where to send all DHCP requests to.

**Please rate post if helpful**

New Member

Re: Clients Ip information not showing on controller 2504

It should show like this . But its not showing ip. Clients are getting ip but not displaying that like this.

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New Member

Re: Clients Ip information not showing on controller 2504

Now its showing like this

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New Member

Re: Clients Ip information not showing on controller 2504

Hi Ameen,

Please SSH into the controller and look at output from the following command:

show client summary

Also please copy and paste the contents of the command:

show sysinfo


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