As the title suggests, I am having problems deleting floors and buildings from the map section of Cisco Prime. I screwed up while putting the map files in, and cannot remove them... it just times out. The only solution I have come close to finding was this:
Symptom: Floor map or building map cannot be deleted when user logged in a virtual domain.
Conditions: For floor map delete case, this happens when its parent building-map is also in the same virtual domain.
For building map delete case, this happens when its parent campus-map is also in the same virtual domain.
Workaround: If user in a virtual domain does not need to access all floor maps in a building, do not assign the parent campus and the parent building to the same virtual domain. Assign the allowed floor maps only to this virtual domain.
We do use virtual domains, and they are set like this:
The floors and building are assigning to the SubCompany3 domain. I am unable to delete them from that virtual domain, or logged in to the Root virtual domain. Has anyone seen this, or have any ideas? When I attempt to delete, it just thinks and thinks and thinks in the browser; doesn't do anything. Thanks for any input!!