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New Member

error license WCS

This is the error that appears when you try to add the license:

"Licence file does not match local host name(WCS != SevidorWCS)"

What could be happening?

6 REPLIES
Bronze

Re: error license WCS

Could you generate, a new licence file with functional licence (i think - with a name "SevidorWCS" only). I think it is

incompatibility between Cisco names and MS-Windows names of host.

New Member

Re: error license WCS

If you have your serial number of the WCS you purchased, you can request a new license file from licensing@cisco.com for the hostname of the server you want to install it on.

New Member

Re: error license WCS

Hi,

I had a similar sounding problem and it was down to an error on my part - when I registered the license on the website I entered "servername" but when I built the server using the install discs I entered "servername.ourcompany.co.uk" and of course the server names didn't match. I spoke to our vendor who got in touch with Cisco who supplied a license file wiith the correct name.

Hope this helps,

Scott

Re: error license WCS

Do not use the fully qualified domain host name on your server and then ask for the simple host name on the license. It is a common mistake. The two must match identically.

New Member

Re: error license WCS

I believe case sensitive also.

Cisco Employee

Re: error license WCS

Hostname is not case sensitive. Please issue the command 'hostname' on your WCS server. The output of this command needs to exactly match the one in the license file. If it doesn't you need to get your license rehosted. Please open a Cisco TAC case for this.

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