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Community Member

Failure on profile authentication

I am not able to have users authenticate on our main profile today but can on other ones. The error message I get is:

<Status> Server identity rejected [profile-X].

What should I look at first? The configuration looks to be correct and nothig has changed that I'm aware of at this time. Thanks.

2 REPLIES
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Re: Failure on profile authentication

I'm not sure what type of EAP you are trying to do but I'm guessing its either PEAP or EAP-TLS. This type of message typically means that the client didn't accept the server's digital certificate public keys to setup the tunnel.

Community Member

Re: Failure on profile authentication

It looks like our authentication server certificates have expired over the weekend. I just opened a case with TAC for assistance as I've never installed a certificate. Thanks for your help though.

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