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Heatmaps offset

Hi all,

Has anyone had the issue with CPI showing the heatmap calculations being 'off' by half an inch or so (see screenshot for example). We had it in version 1.3.0.20 and even after upgrading to 2.0 it is still occurring. I've tried in Firefox, IE and Chrome and same result. My Java and Flash are up to date.

Muchas gracias,

Ric

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4 REPLIES

Heatmaps offset

Ok looks I've solved my own riddle but I'll leave this here for anyone with the same problem. I went into 'position APs' and then just selected "Save" straight away. This re-calculated the heatmap and rectified the issue. I also had a colleague then load the map and it was fixed for him.

Note: Selecting "Recomputed RF Prediction" from the top right hand drop-down menu also resolves the issue.

Cheers,

Ric

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Hall of Fame Super Silver

Heatmaps offset

Might be a bug your hitting: CSCug78551

https://tools.cisco.com/bugsearch/bug/CSCug78551

Thanks,

Scott

Help out other by using the rating system and marking answered questions as "Answered"

-Scott
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Heatmaps offset

Hi Scott,

Very late response sorry. Yep definitely hitting that bug, good spot!

Thanks for your help,

Ric

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Hall of Fame Super Silver

Re: Heatmaps offset

No problem.

Sent from Cisco Technical Support iPhone App

-Scott
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