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Issues accessing applications over SSL VPN (Cisco Any Connect)

Hello,

We are facing issues in connecting to some applications after we connect the SSL VPN perfectly. I have checked the logs (Real Time/Historical using GUI/CLI ) shows the packets are passing the firewall but from the destination it shows some RST packets due to which Recieved Bytes are 0.

We are using ASDM for AAA & creating users locally and fortigates for putting the rules in for access. Some Users can access the applications fine. We have a similar issue last week as well and I end up with giving a new IP Address for the user for SSL VPN & after that the user is able to access all the applications just fine w/o any other troubleshooting.

2357.296589 10.1.65.31.1763 -> 10.50.58.109.1521: syn 696408781
2357.296598 10.1.65.31.1763 -> 10.50.58.109.1521: syn 696408781
2357.296600 10.1.65.31.1763 -> 10.50.58.109.1521: syn 696408781
2357.296603 10.1.65.31.1763 -> 10.50.58.109.1521: syn 696408781
2357.309313 10.50.58.109.1521 -> 10.1.65.31.1763: syn 3057260923 ack 696408782
2357.309338 10.1.65.31.1763 -> 10.50.58.109.1521: rst 696408782
2357.309340 10.1.65.31.1763 -> 10.50.58.109.1521: rst 696408782
2357.309343 10.1.65.31.1763 -> 10.50.58.109.1521: rst 696408782

2551.839778 10.1.65.31.1776 -> 10.50.58.100.1521: syn 2776154321
2551.839786 10.1.65.31.1776 -> 10.50.58.100.1521: syn 2776154321
2551.839788 10.1.65.31.1776 -> 10.50.58.100.1521: syn 2776154321
2551.839798 10.1.65.31.1776 -> 10.50.58.100.1521: syn 2776154321
2551.840335 10.1.65.31.137 -> 9.17.137.11.137: udp 50
2551.854948 10.50.58.100.1521 -> 10.1.65.31.1776: syn 1932821098 ack 2776154322
2551.854963 10.1.65.31.1776 -> 10.50.58.100.1521: rst 2776154322
2551.854965 10.1.65.31.1776 -> 10.50.58.100.1521: rst 2776154322
2551.854968 10.1.65.31.1776 -> 10.50.58.100.1521: rst 2776154322

Can you please suggest what can be the issue...& how to resolve such kind of problems...

Thanks & Regards

Akhil Gupta

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