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lobby ambassador can't see controller

FRANK SCHADE
Level 1
Level 1

have added a new WLC to the WCS which has the same setup like others

But when the lobby ambassador wants to add a guest user - he can't find this controller in the choice box

what is missing?

7 Replies 7

Surendra BG
Cisco Employee
Cisco Employee

Whats the WLC?? whats the WCS and the WLC code??

Regards

Surendra

Regards
Surendra BG

WCS:  Version  7.0.172.0

Controller:  AIR-CT5508-K9 / Software Version  7.0.220.0

WCS version should be HIGHER or equal to the controller.

but I've another WLC running 7.0.222.0 which can be choiced

Please check if tha tWLC has the GUEST WLAN configured?? if not it will not come is wat i beleive.. on top of that..

http://www.cisco.com/en/US/partner/docs/wireless/wcs/release/notes/WCS_RN7_0_220.html#wp68364

7.0.172 WCS does not support 7.0.220 WLC..

Regards

Surendra

Regards
Surendra BG

guest wlan is configured;

all non unique parameters are identical like on another WLC which i can select

will have a try with wcs 7.0.230

running 7.0.230 doesn't help - but harmonizing the mobility groups...

thanks anyway

frank

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