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New Member

lobby ambassador can't see controller

have added a new WLC to the WCS which has the same setup like others

But when the lobby ambassador wants to add a guest user - he can't find this controller in the choice box

what is missing?

7 REPLIES
Cisco Employee

lobby ambassador can't see controller

Whats the WLC?? whats the WCS and the WLC code??

Regards

Surendra

New Member

lobby ambassador can't see controller

WCS:  Version  7.0.172.0

Controller:  AIR-CT5508-K9 / Software Version  7.0.220.0

Hall of Fame Super Gold

lobby ambassador can't see controller

WCS version should be HIGHER or equal to the controller.

New Member

lobby ambassador can't see controller

but I've another WLC running 7.0.222.0 which can be choiced

Cisco Employee

lobby ambassador can't see controller

Please check if tha tWLC has the GUEST WLAN configured?? if not it will not come is wat i beleive.. on top of that..

http://www.cisco.com/en/US/partner/docs/wireless/wcs/release/notes/WCS_RN7_0_220.html#wp68364

7.0.172 WCS does not support 7.0.220 WLC..

Regards

Surendra

New Member

lobby ambassador can't see controller

guest wlan is configured;

all non unique parameters are identical like on another WLC which i can select

will have a try with wcs 7.0.230

New Member

Re: lobby ambassador can't see controller

running 7.0.230 doesn't help - but harmonizing the mobility groups...

thanks anyway

frank

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