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Community Member

Location Aplliance will not synch network design

2710 Location appliance running 4.0.33.0, WCS running 4.2.130.

2 Campus Network Designs each with multiple buildings and floors. One can be assigned to the location server and synchroization works perfectly. The second network design shows unassigned. If I assign it to the location appliance and then sychronize network designs it reverts to unassigned.

Has anyone run into this issue and been able to resolve it?

7 REPLIES
Community Member

Re: Location Aplliance will not synch network design

We have faced same kind of problem earlier. The solution was to purge the location appliance database and then perform the sync. through WCS.

Hope this will help.

Community Member

Re: Location Aplliance will not synch network design

Thanks for the advice. I cleared the config and data (under advanced parameters) and re-synchronized the network designs. Same result. Is there some other way to purge the database?

Community Member

Re: Location Aplliance will not synch network design

1) Connect to LOCAPP CLI

2) Stop the LOC Service(/etc/init.d/locserverd stop)

3) Take the backup of Loation DB which can be found at /opt/locserver/db/linux/server-eng.db

i.e. copy the server-eng.db to some other directory e.g. /home

4) Delete the DB by issuing the command

rm -f /opt/locserver/db/linux/server-eng.db

5) Start the LOC service (/etc/init.d/locserverd start)

6) Perform the sync. through WCS

Hope this will help you...

Community Member

Re: Location Aplliance will not synch network design

I followed your directions (they were excellent). However it make no difference.

Community Member

Re: Location Aplliance will not synch network design

Hi,

We have run into exactly the same problem - have you had any luck resolving it?

Regards,

Graeme.

Community Member

Re: Location Aplliance will not synch network design

Yes, we found that the parameters as to the number of walls differs from WCS to the Location appliance. We had three floors in our network diagrams that had too many walls defined. Once we reduced the number of walls on each of those floors the location manager was able to synchroninze properly.

Community Member

Re: Location Aplliance will not synch network design

Thanks for the information. I will check that out.

Regards,

Graeme.

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