Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

MSE wIPS services - NMSP Connection active/not active

Hi all,

Recently deployed Prime Infra 1.3.0.20, MSE 7.4.110.0 and WLC 7.4.110.x.

The CAS and wIPS services are up but wIPS Profiles can't be push to controller.

Though when using GUI, NMSP is active..

mse_pi.png

..but when using CLI via /opt/mse/wips/bin/wips_cli, sometimes it will display no WLC found then seconds later  it will display Pending donwload to controller, NMSP connection -> No response

wIPS>show wlc all

No WLC found

wIPS>

wIPS>

wIPS>show wlc all

WLC MAC              Profile                        Profile Status                           IP                   NMSP Connection Status       

-------------------  -----------------------------  ---------------------------------------  -------------------  -----------------------------

XX:XX:XX:XX:XX:E0    Default                        Pending download to controller           xx.xxx.xx.68         No Response                  

wIPS>show wlc all

WLC MAC              Profile                        Profile Status                           IP                   NMSP Connection Status       

-------------------  -----------------------------  ---------------------------------------  -------------------  -----------------------------

XX:XX:XX:XX:XX:E0     Default                        Pending download to controller           xx.xxx.xx.68          No Response                  

wIPS>show wlc all

No WLC found

Screenshot in wIPS Profile Assignment

mse_error.png

MSE output command using /etc/init.d/msed status

STATUS:

Health Monitor is running

Starting MSE Platform, Waiting to check the status.

MSE services are up, getting the status

-------------

Server Config

-------------

Product name: Cisco Mobility Service Engine

Version: 7.4.110.0

Health Monitor Ip Address: 1.1.1.1

High Availability Role: 1

Hw Version: V01

Hw Product Identifier: AIR-MSE-VA-K9

Hw Serial Number: XXXXXX

Use HTTP: false

Legacy HTTPS: false

Legacy Port: 8001

Log Modules: -1

Log Level: INFO

Days to keep events: 2

Session timeout in mins: 30

DB backup in days: 2

-------------

Services

-------------

Service Name: Context Aware Service

Service Version: 7.4.0.45

Admin Status: Enabled

Operation Status: Up

Service Name: WIPS

Service Version: 1.0.4041.0

Admin Status: Enabled

Operation Status: Up

Service Name: Mobile Concierge Service

Service Version: 2.0.0.37

Admin Status: Disabled

Operation Status: Down

Service Name: Location Analytics Service

Service Version: 1.0.0.12

Admin Status: Disabled

Operation Status: Down

--------------

Server Monitor

--------------

Server start time: Mon Sep 30 22:57:16 PHT 2013

Server current time: Tue Oct 01 15:09:26 PHT 2013

Server timezone: Asia/Manila

Server timezone offset: 28800000

Restarts: 3

Used Memory (bytes): 613409344

Allocated Memory (bytes): 1328349184

Max Memory (bytes): 1908932608

DB virtual memory (kbytes): 0

DB virtual memory limit (bytes): 0

DB disk memory (bytes): 18164721280

DB free size (kbytes): 0

---------------

Active Sessions

---------------

Session ID: 30483

Session User ID: 1

Session IP Address: 1x.xx.xx.5

Session start time: Mon Sep 30 22:58:39 PHT 2013

Session last access time: Tue Oct 01 15:09:19 PHT 2013

----------------------------

Default Trap Destinations

----------------------------

Trap Destination - 1

-----------------

IP Address: xx.xx.xx.4

Last Updated: Mon Sep 30 22:58:42 PHT 2013

-------------

Context Aware Service

-------------

Total Active Elements(Wireless Clients, Tags, Rogue APs, Rogue Clients, Interferers, Wired Clients): 4069

Active Wireless Clients: 3800

Active Tags: 0

Active Rogue APs: 218

Active Rogue Clients: 0

Active Interferers: 51

Active Wired Clients: 0

Active Elements(Wireless Clients, Rogue APs, Rogue Clients, Interferers, Wired Clients, Tags) Limit: 6000

Active Sessions: 1

Wireless Clients Not Tracked due to the limiting: 0

Tags Not Tracked due to the limiting: 0

Rogue APs Not Tracked due to the limiting: 0

Rogue Clients Not Tracked due to the limiting: 0

Interferers Not Tracked due to the limiting: 0

Wired Clients Not Tracked due to the limiting: 0

Total Elements(Wireless Clients, Rogue APs, Rogue Clients, Interferers, Wired Clients) Not Tracked due to the limiting: 0

-------------------------

Context Aware Sub Services

-------------------------

Subservice Name: Aeroscout Tag Engine

Admin Status: Disabled

Operation Status: Down

Subservice Name: Cisco Tag Engine

Admin Status: Enabled

Operation Status: Up

+++++++++++++++++++++++++

Could this be the results of DB free size (kbytes): 0?  means I don't enough space for my database?

Regards,

Dave

Everyone's tags (4)
1140
Views
0
Helpful
0
Replies
CreatePlease login to create content