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New Member

MSE3310 not tracking clients/interferers

Hi All,

I have WCS 7.0.164.0 and MSE3310 with CAS and wIPS licensing. The WCS is configured to see the MSE, NMSP status is active, CAS and wIPS are up and enabled.

Tracking parameters on the CAS have been configured.

CAS Notifications have been created and tested

Services have been synchronised (Network Designs, Controllers, Event Groups)

But I cannot locate any clients or interferers.

What config am I missing?

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1 ACCEPTED SOLUTION

Accepted Solutions

Re: MSE3310 not tracking clients/interferers

Are you on the recommended software verison as per http://www.cisco.com/en/US/docs/wireless/wcs/release/notes/WCS_RN7_0.html#wp68364

Could you please post the screenshot of the issue that you are talking about?

13 REPLIES
New Member

Re: MSE3310 not tracking clients/interferers

The WLC can see clients.

(Cisco Controller) >show client summary

Number of Clients................................ 1

MAC Address       AP Name           Status        WLAN/Guest-Lan Auth Protocol         Port Wired
----------------- ----------------- ------------- -------------- ---- ---------------- ---- -----

00:21:6a:2f:f7:20 Lvl.2.AP.6        Associated    2              Yes  802.11a          13   No

New Member

Re: MSE3310 not tracking clients/interferers

New Member

Re: MSE3310 not tracking clients/interferers

It could be the version of software on the MSE 6.0.102 has a bug.

see the following thread:

https://supportforums.cisco.com/thread/2041721

and a Cisco answer here:

https://supportforums.cisco.com/docs/DOC-13521

Regards

Paul

New Member

Re: MSE3310 not tracking clients/interferers

Paul,

Thanks for the response - I have just upgraded to 6.0.105.0 and still no luck.

I will have another look over the configuration guide to see if I am missing something.

Any other thoughts?

Dan

New Member

Re: MSE3310 not tracking clients/interferers

Can someone confirm that I should be able to see clients/interferers with the 3502 CAP configured for Local AP Mode?

I believe that this is the minimum requirement to track clients through RSSI. If I desire, I can configure a couple of APs in monitor mode and configure TDOA.

Thanks

New Member

Re: MSE3310 not tracking clients/interferers

According to the cleanair documentation:

http://www.cisco.com/en/US/products/ps10315/products_tech_note09186a0080b4bdc1.shtml

to enable the MSE for cleanair - you need to choose interference tracking and reporting.

When I look at the same page on my WCS, I do not see the option to select the interferers. As you can see, the MSE is not able to see any clients.

New Member

Re: MSE3310 not tracking clients/interferers

This is the NTP configuration on the MSE - this is the same NTP server that is configured on the WLC and the WCS

[root@enet-mse etc]# ping 10.64.1.1
PING 10.64.1.1 (10.64.1.1) 56(84) bytes of data.
64 bytes from 10.64.1.1: icmp_seq=1 ttl=255 time=0.525 ms
64 bytes from 10.64.1.1: icmp_seq=2 ttl=255 time=0.450 ms

[root@enet-mse etc]# more /etc/ntp.conf
# deny-by-default policy
restrict default ignore

# servers to synchronize from
server 10.64.1.1

# client-only configuration
restrict 10.64.1.1 nomodify nopeer noquery notrap

# local fudge if network servers not available
server  127.127.1.0     # local clock
fudge   127.127.1.0 stratum 10

restrict 127.0.0.0 mask 255.0.0.0 nomodify nopeer noquery notrap

# track wander
driftfile /var/lib/ntp/drift

authenticate no
[root@enet-mse etc]#

It does not appear as though the MSE is able to sync with the NTP server;

[root@enet-mse etc]# ntpq -p
localhost.localdomain: timed out, nothing received
***Request timed out
[root@enet-mse etc]#

Re: MSE3310 not tracking clients/interferers

- How did you get to the 6.0.105 version ?

- What version of WLC do you have ?

Reason I ask how you upgraded is that, the software that is sent out with the new MSE is 6.0.75. (which is removed from cisco.com). If you have upgraded from this version, you are likely to see lot of issues.

Solution to this issue is that:

- Uninstall 6.0.75.0

- rm -rf /opt/mse

- Now install the 6.0.105 version.

Let me know how this goes.

New Member

Re: MSE3310 not tracking clients/interferers

Pari,

Thanks for the response, I got the newer verison through our service contract, I followed the upgrade process in the CAS configuration documentation.

I will try your suggestion and let you know how it goes.

Regards,

New Member

Re: MSE3310 not tracking clients/interferers

I have upgraded as advised - but I still cannot see the option to select

interferers in the Tracking Parameters window.

-------------
Services
-------------

Service Name: Context Aware Service
Service Version: 6.0.102.0
Admin Status: Enabled
Operation Status: Up

Service Name: Wireless Intrusion Protection Service
Service Version: 1.0.1109.0
Admin Status: Enabled
Operation Status: Up

--------------
Server Monitor
--------------

Sun Dec 19 20:06:12 CST 2010
Server current time: Sun Dec 19 20:17:21 CST 2010
Server timezone: Australia/Adelaide
Server timezone offset: 34200000
Restarts: 2
Used Memory (bytes): 33949312
Allocated Memory (bytes): 118292480
Max Memory (bytes): 477233152
DB virtual memory (kbytes): 619
DB virtual memory limit (bytes): 0
DB disk memory (bytes): 4128768
DB free size (kbytes): 1888

---------------
Active Sessions
---------------

Session ID: 32247
Session User ID: 1
Session IP Address: 10.64.1.110
Session start time: Sun Dec 19 20:09:03 CST 2010
Session last access time: Sun Dec 19 20:13:59 CST 2010

-------------
Context Aware Service
-------------

Total Active Elements(Clients, Rogues, Interferers): 0
Active Clients: 0
Active Tags: 0
Active Rogues: 0
Active Interferers: 0
Active Wired Clients: 0
Active Elements(Clients, Rogues, Interferers) Limit: 100
Active Tag Limit: 100
Active Wired Clients Limit: 0
Active Sessions: 1
Clients Not Tracked due to the limiting: 0
Tags Not Tracked due to the limiting: 0
Rogues Not Tracked due to the limiting: 0
Interferers Not Tracked due to the limiting: 0
Wired Clients Not Tracked due to the limiting: 0
Total Elements(Clients, Rogues, Interferers) Not Tracked due to the limiting: 0

-------------
Context Aware Sub Services
-------------

Sub Service Name: aeroscout
Version: 04.02.04.04 - CIL1
Description: AeroScout® Location Engine for RSSI and TDOA asset tracking
Registered: true
Active: true
Watchdog Process ID: 3184
Engine Process ID: 3706
[root@enet-mse ~]#

Re: MSE3310 not tracking clients/interferers

Are you on the recommended software verison as per http://www.cisco.com/en/US/docs/wireless/wcs/release/notes/WCS_RN7_0.html#wp68364

Could you please post the screenshot of the issue that you are talking about?

New Member

Re: MSE3310 not tracking clients/interferers

Thanks Pari,

According to that table, it looks like I will have to download/upgrade 7.0.105.

I will do that shortly and let you know.

Dan

New Member

Re: MSE3310 not tracking clients/interferers

Thanks Pari,

This has solved all issues.

CAP        3502i

WLC       7.0.98.0

WCS       7.0.164.0

MSE       7.0.105.0

CAS        7.0.105.0

wIPS      1.0.2066.0

I can now see all clients and interferers.

Dan

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