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New Member

NCS 1.1.0.58

I am using the ncs 1.1.0.58 along with mse 3300 and google chrome 12.0.742.100. That is what the cisco docs tell me to use for web browser. So here is what I do:

  1. Click on Monitor
  2. RFID Tags
  3. Total Tags - One tag - I click on the number 1
  4. Tag mac address, vendor, etc show up on screen.
  5. I click on the mac address and get a blank screen. I stop/start ncs, I reboot ncs but these are temporary fixes. The same problem will occur very soon.

Has anybody seen this behavior? Anybody have a solution. I have two weeks until the big demo for RTLS!!! TIA

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6 REPLIES
Hall of Fame Super Silver

Re: NCS 1.1.0.58

Is your NCS a VM or an appliance. If its a VM, does it meet the required specifications and did you use the small, medium or large ova?

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-Scott
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New Member

NCS 1.1.0.58

Thanks for your reply.  My NCS is a virtual appliance and I used the small ova.  I'm certain I met the required specs.

Hall of Fame Super Silver

Re: NCS 1.1.0.58

There are issues with the small ova and it is recommended to use the medium or large. You do need to keep the specs for the HD an memory though.

Sent from Cisco Technical Support iPhone App

-Scott
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New Member

Re: NCS 1.1.0.58

If I understand you correctly, you suggest installing the med or large ova but use the specs for the small ova?

Hall of Fame Super Silver

Re: NCS 1.1.0.58

If you install the medium or large, you need to follow the specs for the hard drive and memory of the ova you installed. The processor you can adjust. What I was told from the BU is that the hard drive size is due to te database size that is built in each size ova. It is recommended to use the memory for the specified ova you install. Now if you reduce the amount of memory, it will work, but will be very slow.

-Scott
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New Member

NCS 1.1.0.58

Thank you for your information.  I have opened a TAC for further instructions.

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