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Community Member

NCS and non US keyboard layout - Guest - Email ID and @

Problem:

The problem is that we cannot email the Guest Account Details to the guest, because the popup where we fill in the email of the guest - Email ID - Does not recognise the @ when using non US Keyboard layout.

When i use my local keyboard layout (Danish) and press AltGr+2 (this is the keyboard "shortcut" for @) it writes nothing.

When i switch to US keyboard layout and press Shift+2 it writes @ fine.

Version:

Tried this in both 1.0 and I just upgraded to 1.1 and it is still the same.

Does anyone know of a open BugID that addresses the following problem on the NCS Lobby Ambasador page ?

3 REPLIES

Re: NCS and non US keyboard layout - Guest - Email ID and @

Thomas,

Have you tried it from different machines and different OSes and confirmed that the common denominator is NCS and not your specific KB/OS setup?

Justin

Sent from Cisco Technical Support iPhone App

Community Member

NCS and non US keyboard layout - Guest - Email ID and @

I have seen the same on the WCS platform.

Using a RDP session to a jumpstation solves this issue strange enough. - Then my swedish keyboardsetting works :-|

BR

Mats

Community Member

NCS and non US keyboard layout - Guest - Email ID and @

Aparently im hitting : CSCty31511

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