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New Member

NCS - error when trying to move Wireless Map

When I'm trying to move building to new campus I'm getting below error:

"

Error(s): You must correct the following error(s) before proceeding:

Error:Unknown Exception Occurred. If the problem persists please send logs to the Tech Support.

Error:Detail: Row was updated or deleted by another transaction (or unsaved-value mapping was incorrect): [com.cisco.server.managedobjects.servicedomain.ServiceDomain#476477]

"

Can someone advice please?

5 REPLIES

NCS - error when trying to move Wireless Map

Hi Michal,

Unfortunately that's quite an ambiguous error. Your best bet would be to log a TAC case with Cisco straight away I think and they can investigate the issue for you.

Kind regards,

Ric

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New Member

NCS - error when trying to move Wireless Map

Thanks Ric

K D
New Member

NCS - error when trying to move Wireless Map

Hi Michal,

Did this issue get resolved by tAC for the below issue you had?

"NCS - error when trying to move Wireless Map"

New Member

I'm getting the same error on

I'm getting the same error on PI 1.4.0.45.  

Any luck resolving?


Bob Bagheri

Gold

Unable to move buildings to a

Unable to move buildings to a new Campuses (occurs on random buildings)
CSCul23421
Symptom:
Prime Infrastructure may throw an exception when trying to move buildings between campuses, stating that the row was updated or deleted by another transaction.

Conditions:

Workaround:
At this time, there is no workaround.

Further Problem Description:
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