Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Community Member

NCS(Prime Network Control System)Can't start DB、Can't use WEB interface access

                   HI

my ncs server is restart,but the NCS can not start  DB.AND Can't use WEB interface access.

the status:

 

PCQ-NCS-01/admin# ncs status
Health Monitor is running, with an error.
initHealthMonitor(): can not start DB
Reporting Server is Stopped
Ftp Server is Stopped
Database server is stopped
Tftp Server is Stopped
Matlab Server is Stopped
NMS Server is stopped.
PCQ-NCS-01/admin# ncs start

Starting Network Control System...

This may take a few minutes...
Health Monitor is already running.

Failure during Network Control System startup.  Check launchout.log for details.

 

 

the show-tech file

 

 

 

 

 

 

 

what  happern?

Everyone's tags (2)
1 ACCEPTED SOLUTION

Accepted Solutions
Community Member

NCS(Prime Network Control System)Can't start DB、Can't use

Hailin,

Did an SSH session happen to time out while you were in the process of upgrading or performing other actions?

Hopefully you have the NCS backed up.

To get it back up and running do the following from the CLI.

1. Stop the NCS

2. Run 'ncs db reinitdb'

3. Start the NCS

***WARNING*** You may lose database information but with this you

should be able to get the NCS back up and running.

Regards,

Aaron

3 REPLIES
Community Member

NCS(Prime Network Control System)Can't start DB、Can't use

Hailin,

Did an SSH session happen to time out while you were in the process of upgrading or performing other actions?

Hopefully you have the NCS backed up.

To get it back up and running do the following from the CLI.

1. Stop the NCS

2. Run 'ncs db reinitdb'

3. Start the NCS

***WARNING*** You may lose database information but with this you

should be able to get the NCS back up and running.

Regards,

Aaron

Community Member

Re: NCS(Prime Network Control System)Can't start DB、Can't

Hi Hailin,

I'm experiencing 100% same problem here after rebooting.

Have you resolved the issue?

      

Cheers

Jeong

Community Member

I have the same problem too.

I have the same problem too. PI version is 1.3. PI have not been working after rebooting hardware appliance. I have been receiving same message like hailin huang when I use command ncs status.

9246
Views
15
Helpful
3
Replies
CreatePlease to create content