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NCS VM rebuid licensing

Hi all,

I have a client whose existing NCS deployment needs rebuilding due to a VM failure. Just trying to get a handle on a couple of things:

1. The licenses initially supplied are 1.0 licenses - from my initial experiences I have to essentially install 1.0, license the device and then upgrade to the latest build. Does this still apply or has this silly limitation been fixed? How easy is it to get Cisco to issue the latest version licenses?

2. My second issue is relating to the fact that the licenses were requested for the VM that is now broken. I am assuming the VM serial that was used to generate the inital license will be different therefore the license will be unusable. Is this a simple case of contacting TAC/Licensing to get the license reissued?

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Re: NCS VM rebuid licensing

You need to get the same license re-hosted to the new VM vUID. This would require you to open a TAC case with licensing in order to get a license for the new VM. You will get the same license for the product that was ordered.

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Re: NCS VM rebuid licensing


You can initiate rehost from this link:

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