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New Member

Password reset cmx browser?

I want to log into cmx browser https://mseip:8081/Mario/jsp/admin/login.jsp

 

The login returns: Account is inactive. Please contact administrator.

 

I can not login with my admin account, how can i reset the passwort or reactivate it? I do not have any other user to log into the cmx browser.

 

Thanks for help

CCNP R&S
3 REPLIES

Are you logged into Prime?

Are you logged into Prime? Are you the admin who could create /manage further accounts for CMX? What I guess your account has been made inactive by the admin. "Making an Account inactive" from below link will show you how it was done!

http://www.cisco.com/c/en/us/td/docs/wireless/mse/3350/7-5/Mobile_Billboard/Guide/bbx_config_guide/Account_Management.html

 

New Member

Yes I am logged in into PI

Yes I am logged in into PI and I am also the admin who managed the accounts.

But how you will login to cmx if the admin account is set to inactive?

CCNP R&S
New Member

Hi.I have the same problem

Hi.

I have the same problem. So did you fixed it? If you did, could you please provide the step to solve that problem. Thank you.

 

 

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