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Problem with WLC WLAN EAP-TLS mac book (10.7) 5411 EAP session timed out

Hello,

I have a problem with a mac book to go into our WLAN (EAP-TLS).

Our IPAD, IPOD Touch, Win7, WIN XP have no problems with this wlan.

The Cisco ACS 5.3 Radius Server says: 5411 EAP session timed out

I found some info in this and other forums which I tested but it doesn’t solve the problem.

+ Disabled - Client Load Balancing

+ Disabled - Client Band Select

>show advanced eap

EAP-Identity-Request Timeout (seconds)........... 30

EAP-Identity-Request Max Retries................. 2

EAP Key-Index for Dynamic WEP.................... 0

EAP Max-Login Ignore Identity Response........... enable

EAP-Request Timeout (seconds).................... 30

EAP-Request Max Retries.......................... 2

EAPOL-Key Timeout (milliseconds)................. 1000

EAPOL-Key Max Retries............................ 2

Technical:

MAC Book Mac OS v10.7

WLC 4402 Version 7.0.98.0

Cisco ACS 5.3

Certificate with Chain ( Root + Policy + Issuer + Client Cert )

5 REPLIES
Hall of Fame Super Silver

Re: Problem with WLC WLAN EAP-TLS mac book (10.7) 5411 EAP sessi

What do you see in the ACS log when you click on full detail? Can you add PEAP MSChapv2 and see if the device connects using that authentication. This is a good test jut to see if that works.

Sent from Cisco Technical Support iPhone App

-Scott
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New Member

Re: Problem with WLC WLAN EAP-TLS mac book (10.7) 5411 EAP sessi

Hello,

i have debug that session. Can anybody explain it?

Problem with WLC WLAN EAP-TLS mac book (10.7) 5411 EAP session t

Joerg:

What I can see is that your client stops at some point responding to AP/AAA server requests so the retries timr expires and auth process stops. I think it is better to check your macbook because the problem with it not with the wireless network.

Make sure EAP-TLS is correclty configured.

Make sure you get the latest driver for your Wireless adapter.

You can try other EAP methods to isolate further if the problem with all EAP types or with EAP-TLS only.

Was your device working fine before with same network?

I hope this will solve your issue.

Amjad

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Hall of Fame Super Silver

Problem with WLC WLAN EAP-TLS mac book (10.7) 5411 EAP session t

Joerg,

Like Amjad mentioned, it looks like the issue is with your macbook.  Since you know that your other devices work fine, then you know that your wireless and radius setting work fine.  Like I mentioned before, what you need to do is try to allow peap and see if the macbook connects or not.

-Scott
*** Please rate helpful posts ***
New Member

Problem with WLC WLAN EAP-TLS mac book (10.7) 5411 EAP session t

I've got the same problem with my MB Air.

I investigated that, the problems occur when I try to connect to WLAN with magic mouse connected over bluetooth.

When I disconnect a mouse, then WLAN connection is establishing without any issues.

At this moment I don't know any solution. I connect to the wifi first, and then connect a mouse.

Of course, this issue doesn't occur with any other authentication method (psk for example).

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