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New Member

Question On Ironport 'Reputation' score

Hi,

I'm new here and I may be in the incorrect forum...but it's the closest forum that potentially matches my issue.

We are a genuine and reputable company, sending/receiving email via an exchange server-2003. We are not SPAMMERs and

have measures in place to stop SPAM from getting on to our exchange server.

Some external domains, who use CISCO IRONPORT  are giving us a 'neutral' reputation score and blocking 'some' of our email.-not all,

some email does get thru'.

This only happens on 1 of our IPs, the sendbase.org only flags this IP.

QUESTION...

What can I do to increase our reputation score..so that there are no blockages and all of our email gets to it's destination?

Thanks for your help.

Regards,

Padraic

2 REPLIES
Cisco Employee

Re: Question On Ironport 'Reputation' score

Hi Padraic:

Anything to do with reputation scores and such has to be addressed by Senderbase.org.  Send an email to support@senderbase.org and they'll get you started on clearing this up.

Sincerely,

Rollin Kibbe

Network Management Systems Team

New Member

Re: Question On Ironport 'Reputation' score

Thanks very much for response Rollin.

I appreciate your help.

Regards,

Padraic

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