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Radio Management Assisted Site Survey Error

miamismart
Level 1
Level 1

I get the following error when trying to do a Assisted Site Survey:

ERROR: Measurement request ACK timeout from WDS134.53.52.239/134.53.52.239

This device is managed in WLSE and is available by SNMP. Currently we have all access points including the WDS servers behind a Blue Socket gateway. We have allowed SNMP and port 2887. I suspect we may need to allow another port, however when the WLSE was sniffed during an attempt at the AP scan only 3 SNMP gets FROM the WDS were seen. Any help would be appreciated.

5 Replies 5

miamismart
Level 1
Level 1

Here is the complet AP Radio Scan log:

INFO: Executing the AP Radio Scan

INFO: Max Tx Power 100mW

INFO: Number of devices selected to participate in AP Scanning: 4

INFO: Device HYTAPC110-1.muohio.edu has 1 Radio Interface(s) that can participate in AP Radio Scanning

INFO: Device HYTAPC114-1.muohio.edu has 1 Radio Interface(s) that can participate in AP Radio Scanning

INFO: Device Site_Survey.muohio.edu has 1 Radio Interface(s) that can participate in AP Radio Scanning

INFO: Device HYTAPC305-1.muohio.edu has 1 Radio Interface(s) that can participate in AP Radio Scanning

INFO: Delivering AP Scanning request to Radio Manager, number of Radio Interface(s) = 4

INFO: All interfaces temporarily configured to channel 6

INFO: Radio Scan measurement requests sent to all applicable interfaces

ERROR: Measurement request ACK timeout from WDS134.53.52.239/134.53.52.239

ERROR: Removing interface 00-40-96-45-f9-2e from AP Radio Scan participation

ERROR: Removing interface 00-0a-b7-4c-a5-1e from AP Radio Scan participation

ERROR: Removing interface 00-0c-85-57-3a-5a from AP Radio Scan participation

ERROR: Removing interface 00-40-96-46-28-2c from AP Radio Scan participation

ERROR: No APs are available to particpate - ending AP Scan.

INFO: Temporary channel and power settings disabled

INFO: Radio Scan measurements disabled, returning interfaces to original state

INFO: Radio Scan Complete!

INFO: Completed the execution of AP Scanning task.

Are these g radios?

No, they are 802.11b AP-1210s.

No, they are 802.11b AP-1210s.

It turns out I ran into bug ID CSCec26740. We changed the IP address on the WLSE and forgot to update the WDS. However, the WDS stated the security keys were setup. I'm fairly certain I restarted the WDS AP after the address change and had trouble with it authenticating. Then it just started working, except for the radio measurement features.

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