Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Unable to Import Auto Cad Files into WCS

When I try and import an Autocad file into WCS i get the following error: 

Unable to convert the auto-cad file. Reason: Error while loading the auto-cad image conversion library. (no Ax2008Dll in java.library.path). Please refer online or WCS documentation for more information.

So I did and found that I am missing the following files:

\webnms\rfdlls\LIBGFL254.DLL

\webnms\rfdlls\MFC71.DLL

\webnms\rfdlls\MSVCR71.DLL

\webnms\rfdlls\MSVCP71.DLL

The documentation says to recitify the issue:  If there are any dependency issues, fix them by installing the required libraries for missing dependencies and then restart WCS.

But, for the life of me, I cannot find an installer that will fix this.  I have the latest 7.0.172.0.

Any help would be greatly appreciated.

The solution has been added in the document:-

https://supportforums.cisco.com/docs/DOC-21716

  • Security and Network Management
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Unable to Import Auto Cad Files into WCS

Stop WCS Service.

Under /webnms/lib there should be 2 files as
AxConverter.dll and AxConverter.lib

Rename the files as
1.    AxConverter.dll to Ax2008Dll.dll
2.    AxConverter.lib to Ax2008Dll.lib

Powercycle WCS server

12 REPLIES

Re: Unable to Import Auto Cad Files into WCS

Stop WCS Service.

Under /webnms/lib there should be 2 files as
AxConverter.dll and AxConverter.lib

Rename the files as
1.    AxConverter.dll to Ax2008Dll.dll
2.    AxConverter.lib to Ax2008Dll.lib

Powercycle WCS server

New Member

Unable to Import Auto Cad Files into WCS

Thanks for the solution Pari.  Did anyone else notice that they layers are no longer properly identified in the CAD import after attempting this solution?  All 40 layers of the CAD drawing imported were named the same which was the name of one of the layers in catual DWG drawing.    Turning off the layers doesn't seem to have any impact either  which was working in an earlier version of WCS software.

New Member

Re: Unable to Import Auto Cad Files into WCS

This did not work for me .   I located and renamed both files and restarted the server to no avail. Any other suggestions?  I searched the whole computer for the files after the change, and none exist so I know I changed the right files.

New Member

Unable to Import Auto Cad Files into WCS

This DID work for me on 7.0.172.0.

Thanks!

Mike

New Member

Unable to Import Auto Cad Files into WCS

Really!  What did I do wrong?

I replaced the files as instructed and restarted the server.. I know this is alot to ask but could you layout what you did step by step to see if maybe I did something out of order or something?

If not I understand.

New Member

Unable to Import Auto Cad Files into WCS

I just followed Pari Thiagasundaram advice.

Stop WCS Service.

Under /webnms/lib there should be 2 files as
AxConverter.dll and AxConverter.lib

Rename the files as

1.    AxConverter.dll to Ax2008Dll.dll

2.    AxConverter.lib to Ax2008Dll.lib


Your response says you replaced files. There are no files to replace?

Mike
New Member

Unable to Import Auto Cad Files into WCS

Yes I renamed not replaced. hmmm alright thanks.

New Member

Unable to Import Auto Cad Files into WCS

So I went back and looked through it again and found the issue.

I don't want to admit my stupidity but I renamed the files wrong, I used 11's instead LL so Ax2008D11.dll.... instead of the correct way of Ax2008Dll.dll  

New Member

Unable to Import Auto Cad Files into WCS

you have to reboot the server after rename the files, or just restart WCS

3439
Views
0
Helpful
12
Replies
This widget could not be displayed.