Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

During this time you will only be able to see content. Other interactions such as posting, replying to questions, or marking content as helpful will be disabled for few hours.

We apologize for the inconvenience while we perform important updates to the Community.

New Member

Update Remote AP AIR-CAP1602E connected to WLC 2500

Hello everybody,

I'm new in the Cisco World ;-P

My question is ...

I've got 10 AP AIR-CAP1602 in 2 sites in Italy. The WLC is in Milan with 5 AP. Other 5 APs are in Turin connected through MPLS connection to Milan.

When I connect in Milan a new AP everything works good. When I connect in Turin an AP connected before in Milan everything works good. When I connect in Turin a new AP it remain in "operational status" downloading.

I understand that AP download the "primary image". Is it correct? But ... why can not? 

VIP Purple

Welcome to the CSC forum :

Welcome to the CSC forum :)

Give some time to those remote AP to download primary image from your WLC at main site. Once download the new image your AP will register properly.

let us know if it did not register 



**** Pls rate all useful responses ****

New Member

I've tried to leave the AP

I've tried to leave the AP connected 30 minutes without results. 


Now I've updated the AP in Milan ... but for the future??????


CreatePlease to create content