cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
345
Views
0
Helpful
1
Replies

WCS 5.2.110.0 heatmap problem

vladskuba
Level 1
Level 1

Hi all!

I've a combination of standalone and lightweight installations on different sites. I'm using WCS for monitoring standalone AP's state. Before WCS version 5.2.110.0 (for example, in 5.0.72.0) it shows heatmaps for standalone AP's well, but now it fails with this error:

Error(s): You must correct the following error(s) before proceeding: Error:Object ''Device!172.24.64.200'' does not exist.

Anyone have any ideas why? Thanks.

1 Reply 1

didyap
Level 6
Level 6

Make sure that use SNMPv2 when you add the autonomous APs to WCS. Also from the Monitor->Maps, choose the 'Properties' drown down and click 'Go'. On this page, set the 'Refresh from Network' to disable. By default this is always disabled.

Maps retrieve status and statistics information for APs from the WCS database where it is updated every 5 to 15 minutes. For debugging purpose sometimes its important to get latest data directly from device instead of WCS database. 'Refresh from Network' option is available for that purpose but it should be used cautiously and not turned 'ON' always.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: