Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

You may experience some slow load times, errors, and slight inconsistencies. We ask for your patience as we finalize the launch. Thank you.

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started.

New Member

WCS not Emailing Alarms

Hi everyone,

I have been using WCS to monitor the wireless environement and to email me when a failure occurs. I noticed that the emails have stopped being sent out for any alarm. The mail relay is still working correctly and test emails work fine. Has anyone else experienced this before?

Thank you,


  • Security and Network Management
Everyone's tags (2)

Re: WCS not Emailing Alarms


Never got the issue. But you can check the email account on the server.

You can also try remove config from WCS and do it again.

Was there any config the network lately that could cause this issue?

What is your version?

Sent from Cisco Technical Support iPad App

Rating useful replies is more useful than saying "Thank you"
New Member

Re: WCS not Emailing Alarms

I was able to resolve the issue. The server got rebooted without my knowledge due to a new patching system. When the server came back up most of the services came up, but WCS did not fully restore. A restart of the WCS service was able to fix this.