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New Member

WCS password recovery

Anybody know how to recover Cisco WCS Admin Password Since i forgot the same,,

I have installed WCS on Windows 2000 Server.


Sujih RS

Hall of Fame Super Red

Re: WCS password recovery

Hi Sujih,

From two of my Faves!

From Scott; - Mobility&topic=Security and Network Management&topicID=.ee6e8c0&CommCmd=MB?cmd=pass_through&location=outline@^1@@.2cc1d606/1#selected_message

From Eric; - Mobility&topic=Security and Network Management&CommCmd=MB?cmd=pass_through&location=outline@^1@@.1ddf4d96/0#selected_message

Password change for root user through dbadmin and password reset tool

Beginning with WCS 4.1, there is a supported method for recovering

access to WCS, if the root account password is lost. Here is the


1. Log into an account with root (administrator) privilege on

the host operating system

2. Stop WCS.

3. In a terminal window, cd to the WCS bin folder (for example,

C:\Program Files\WCS4.1\bin)

4. Enter the following command:

passwd root-user

Use "passwd -h" to get help.

5. Start WCS

Prior to WCS 4.1, there is no supported method for recovering

access to WCS, if the root account password should have been lost.

Hope this helps!


Re: WCS password recovery

There is a way to recover the password prior to 4.1 but we only provide this in TAC as it involves replacing certain files.

As Rob said: run the passwd.bat file from the WCSX.x\bin folder. You are most likely with a newer version of WCS than 4.0

New Member

Re: WCS password recovery


I am using WCS ver 4.0. Is it poosible to get the files to be replaced for Password recovery.

Re: WCS password recovery

Yes it is. Please open a TAC case, they can do that for you. This can not be provided on this forum.

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