Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

WCS red hat login

Hello gentlemen,

I turn the Red-Hat console of the WCS, but the username/password configured not allow me access.
I get an authentication error (telnet or SSH login).
I am sure that the username/password entered are correct.

WCS version is 4.2.110.0

Why can not I log in?

Have you any suggestions ?

4 REPLIES

Re: WCS red hat login

Are you able to connect to WCS via your browser? In other words is WCS service up?

Are you able to login as a root on your linux server where WCS is installed?

You can reset the HTTP superuser login credentials to log back in.

Use the passwd script under /WCSROOT/bin/

(WCSROOT is where you installed WCS, probably /opt/WCS4.2.110.0/)

New Member

Re: WCS red hat login

Hi,

I'm able to connect to WCS via browser.

The problem is that I'm not able to login as a root on linux server where WCS is installed.

Are the root linux username/password the same as for root browser username/password ?

If yes... I receive an authentication error to the login.

If no... I don't know which is the password (the user login seems to be correctly.....root.... any other user login is not accepted )

Have you any other suggestions ?

Best Regards,

Luca

Re: WCS red hat login

Your issue at this point is not WCS related but Linux OS related.

You need to change your root password on linux.

For this, you need to use the standard procedure of password recovery on Linux with the GRUB:

Find here one example of redhat password recovery procedure:

http://www.cisco.com/en/US/products/ps6386/products_password_recovery09186a00807f42f9.shtml

---

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com

New Member

Re: WCS red hat login

486
Views
0
Helpful
4
Replies
CreatePlease to create content