WCS running 7.0.172.0 crashing

[Nevyn Bergstrom]

We've been running WCS 7.0.172.0 since the end of last year and during that time it has crashed twice. You get to the login-page but when attempting to log in the page just keeps loading untill it times out. When checking in the server it says that the Database is down.

In order to get it up and running again the you have to first stop WCS service and then start it again. It isn't enough to just start it.

Anyone else having this problem?

[mscherting]

I've run into similar problems with WCS 7.0.172.0.  Happens every time the server admins apply patches & reboot the server without shutting down WCS cleanly first.

Once I had to uninstall, reinstall & restore my most recent snapshot to get it running again.  Most recently I've been able to stop WCS completely & restart it.

This is on Windows Server 2003 R2 Std Ver SP2 on a VM.

HTH.

[Nevyn Bergstrom]

Next time it happens I'll go ask our server admins if they have done anything However I don't think they go around rebooting our servers during daytime without mentioning it to us.

Have you tried upgrading the WCS? Did it solve the issue?

[mscherting]

I haven't upgraded WCS recently, but need to in preparation for moving to NCS.