Web redirecting issue when users reconnect guest ssid

[bharat chaudhari]

We are facing new issue on our controller for Guest SSID. This SSID used for Guest users and it is web base redirected to Aruba CPPM. First time web page redirects to controller virtual IP address and then Aruba CCPM.

The scenario is as below

- The user fills the form and gets redirected to a page where there is a login button which is grayed out till the sponsor approves the mail.
-Once the sponsorer approves the mail, the login is highlighted and user connects to internet. 
-Issue occurs when the user disconnects and connects to the SSID and tries to login again. There the user is redirected to controller management IP not on virtual IP.

Controller Make Model:-5508

IOS Version:- 7.5.102.0

[Scott Fella]

Well... you should upgrade to v7.6.110.0 as that code is deferred.  I don't know how you have your WLAN setup, is it use open and your using a pre-auth ACL?  Have you also posted in the AirHeads forum for suggestion?

Post your show wlan <wlan ID>

[bharat chaudhari]

Please find attahced WLAN configuration and pre-auth acl.