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WLC 5508/2504 - Wireless users having their Citrix sessions disappear randomly! Cisco APs, Intel Wireless Cards..

Last year we built a new citrix 6.5 farm on 2k8 r2 servers. Previously, we had a 4.5 farm running solid.

 

With the new farm, wiresless users connecting through ANY cisco wireless controller/ap will get disconnected at what seams "peak" times.

 

For example, a user will launch a published application at 8:05 in the AM, and a few minutes later; the application will just disappear. Within the mgmt console, it will show the session as disconnected. The users device will remain connected to the WLAN, and if they double click the application, it will relaunch immediately.

 

This never happened on our old farm! We are using the same laptops + some newer updated models.

 

It is also important to note that fat client/thin clients do not experience this at all. I can open an application on my desktop and leave it open all day, where as if I do such on a laptop it is bound to disappear atleast once during the day. Aside  from hitting the WLC; both packets take the same path.

 

I'm working with Citrix right now gathering logs; but nothing is jumping out right away at us.

 

Has anyone here experience something similar?

 

This discussion is the same thing thats happening to me I believe;

https://supportforums.cisco.com/discussion/11482681/intel-wireless-chipset-clients-random-citrix-disconnects

 

If you need anymore information, please ask!

 

Thanks,

 

Jeremy

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