Solved: Re: WLC 5508 and CAP3502 Primary SW Version

dancarrick · ‎11-02-2010

Hi,

I have a total of 70 CAP 3502 installed, but I am having difficulties managing one single CAP.

The problem CAP is running 7.0.94.21

All other CAP are running 7.0.98.0

7.0.94.21 is associated with the WLC, but I cannot see it on the WCS - DHCP option 241 is set (obviously).

I am not able to download 7.0.98.0 to the CAP - returns an "Unable to start pre-download" message.

Has anyone else experienced the same issues?

Thanks.

Dan

Leo Laohoo · ‎11-04-2010

flashfs[1]: writing to flash handle 0xA61290, device 0, offset 0x1AC0000, length 0x208: Read Verify Failed

It looks like the AP has successfully joined the WLC in the past to download the LWAP image (because the AP did not boot using the "rcv" image). But it looks like this image itself either wasn't downloaded correctly or was corrupted.

Can you check with the command "dir" on the AP? I want to see how many IOS is there.

View solution in original post

Leo Laohoo · ‎11-02-2010

The information is not sufficient.

If you can console into the AP and post the screen dump maybe we can determine why.

dancarrick · ‎11-02-2010

leo,

they are lightweight access points - what information do you want me to collect from the console?

Dan

Leo Laohoo · ‎11-03-2010

Hi Dan,

Console into the AP and reboot the AP. During the search for the WLC, alot of information can be gathered as to the issue you have.

dancarrick · ‎11-04-2010

leo,

taken me a day or so to get down here and have a look - I have added the following;

Extracting files...
ap3g1-k9w8-mx.124-23c.JA/ (directory) 0 (bytes)
ap3g1-k9w8-mx.124-23c.JA/html/ (directory) 0 (bytes)
ap3g1-k9w8-mx.124-23
*Nov 5 00:38:20.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: xx.xx.x.xxx peer_port: 5246
*Nov 5 00:38:20.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
*Nov 5 00:38:20.572: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: xx.xx.x.xxx peer_port: 5246
*Nov 5 00:38:20.572: %CAPWAP-5-SENDJOIN: sc.JA/html/level/ (directory) 0 (bytes)
ap3g1-k9w8-mx.124-23c.JA/html/level/1/ (directory) 0 (bytes)
extracting ap3g1-k9w8-mx.124-23c.JA/html/level/1/appsui.js (557 bytes)
flashfs[1]: writing to flash handle 0xA61290, device 0, offset 0x1AC0000, length 0x208: Read Verify Failed
flashfs[1]: sector ptr: {0xD6, 0xEB}
flashfs[1]: filesystem marked down. Use "fsck" to recover.
%Error writing flash:/update/ap3g1-k9w8-mx.124-23c.JA/html/level/1/appsui.js (I/O error)ending Join Request to xx.xx.x.x
00
*Nov 5 00:38:20.572: %CAPWAP-5-CHANGED: CAPWAP changed state to JOINperform archive download capwap:/ap3g1 tar file
*Nov 5 00:38:20.578: %CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
*Nov 5 00:38:20.585: %CAPWAP-5-CHANGED: CAPWAP changed state to IMAGE
*Nov 5 00:38:21.626: %CAPWAP-3-ERRORLOG: Failed to store image.
*Nov 5 00:38:21.626: %CAPWAP-3-ERRORLOG: Failed to store image.
*Nov 5 00:38:21.626: %CAPWAP-3-ERRORLOG: Image data: Failed to decode image data message element.
*Nov 5 00:38:21.626: %CAPWAP-3-ERRORLOG: Failed to decode Image data request.
*Nov 5 00:38:21.626: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 15 state 10.
*Nov 5 00:38:21.626: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Nov 5 00:38:21.626: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from xx.xx.x.xxx
*Nov 5 00:38:24.605: %CAPWAP-3-ERRORLOG: Failed to store image.
*Nov 5 00:38:24.605: %CAPWAP-3-ERRORLOG: Failed to store image.
*Nov 5 00:38:24.605: %CAPWAP-3-ERRORLOG: Image data: Failed to decode image data message element.
*Nov 5 00:38:24.605: %CAPWAP-3-ERRORLOG: Failed to decode Image data request.
*Nov 5 00:38:24.605: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 15 state 10.
*Nov 5 00:38:24.605: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Nov 5 00:38:24.605: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from xx.xx.x.xxx
*Nov 5 00:38:27.622: %CAPWAP-3-ERRORLOG: Failed to store image.
*Nov 5 00:38:27.625: %CAPWAP-3-ERRORLOG: Failed to store image.
*Nov 5 00:38:27.625: %CAPWAP-3-ERRORLOG: Image data: Failed to decode image data message element.
*Nov 5 00:38:27.625: %CAPWAP-3-ERRORLOG: Failed to decode Image data request.
*Nov 5 00:38:27.625: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 15 state 10.
*Nov 5 00:38:27.625: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Nov 5 00:38:27.625: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from xx.xx.x.xxx
*Nov 5 00:38:30.641: %CAPWAP-3-ERRORLOG: Failed to store image.
*Nov 5 00:38:30.641: %CAPWAP-3-ERRORLOG: Failed to store image.
*Nov 5 00:38:30.641: %CAPWAP-3-ERRORLOG: Image data: Failed to decode image data message element.
*Nov 5 00:38:30.641: %CAPWAP-3-ERRORLOG: Failed to decode Image data request.
*Nov 5 00:38:30.641: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 15 state 10.
*Nov 5 00:38:30.641: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Nov 5 00:38:30.641: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from xx.xx.x.xxx
*Nov 5 00:38:33.661: %CAPWAP-3-ERRORLOG: Failed to store image.
*Nov 5 00:38:33.661: %CAPWAP-3-ERRORLOG: Failed to store image.
*Nov 5 00:38:33.661: %CAPWAP-3-ERRORLOG: Image data: Failed to decode image data message element.
*Nov 5 00:38:33.661: %CAPWAP-3-ERRORLOG: Failed to decode Image data request.
*Nov 5 00:38:33.661: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 15 state 10.
*Nov 5 00:38:33.661: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Nov 5 00:38:33.661: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from xx.xx.x.xxx
*Nov 5 00:38:36.678: %CAPWAP-3-ERRORLOG: Failed to store image.
*Nov 5 00:38:36.678: %CAPWAP-3-ERRORLOG: Failed to store image.
*Nov 5 00:38:36.678: %CAPWAP-3-ERRORLOG: Image data: Failed to decode image data message element.
*Nov 5 00:38:36.678: %CAPWAP-3-ERRORLOG: Failed to decode Image data request.
*Nov 5 00:38:36.678: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 15 state 10.
*Nov 5 00:38:36.678: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Nov 5 00:38:36.678: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from xx.xx.x.xxx
*Nov 5 00:38:39.698: %DTLS-3-BAD_RECORD: Erroneous record received from xx.xx.x.xxx: Duplicate (replayed) record
*Nov 5 00:38:41.554: %CDP_PD-2-POWER_LOW: All radios disabled - NON_CISCO-NO_CDP_RECEIVED (0000.0000.0000)
., 1) 5 00:39:08.592: %CAPWAP-3-ERRORLOG: Retransmission count for packet exceeded max(CAPWAP_ECHO_REQUEST
*Nov 5 00:39:08.592: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to xx.xx.x.xxx:5246
*Nov 5 00:39:08.592: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Nov 5 00:39:08.592: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY

Unable to create temp dir "flash:/update"

Unable to create temp dir "flash:/update"
*Nov 5 00:39:18.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: xx.xx.x.xxx peer_port: 5246
*Nov 5 00:39:18.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
*Nov 5 00:39:18.575: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: xx.xx.x.xxx peer_port: 5246
*Nov 5 00:39:18.575: %CAPWAP-5-SENDJOIN: sending Join Request to xx.xx.x.xxx
*Nov 5 00:39:18.575: %CAPWAP-5-CHANGED: CAPWAP changed state to JOINperform archive download capwap:/ap3g1 tar file
*Nov 5 00:39:18.581: %CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
*Nov 5 00:39:18.581: capwap_image_proc: encounter flash problem, retry here
*Nov 5 00:39:18.581: %CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
*Nov 5 00:39:18.581: capwap_image_proc: encounter flash problem, retry here
*Nov 5 00:39:18.581: %CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
*Nov 5 00:39:18.581: capwap_image_proc: encounter flash problem, retry here

Leo Laohoo · ‎11-04-2010

flashfs[1]: writing to flash handle 0xA61290, device 0, offset 0x1AC0000, length 0x208: Read Verify Failed

It looks like the AP has successfully joined the WLC in the past to download the LWAP image (because the AP did not boot using the "rcv" image). But it looks like this image itself either wasn't downloaded correctly or was corrupted.

Can you check with the command "dir" on the AP? I want to see how many IOS is there.

dancarrick · ‎11-04-2010

just trying to find out the default password

Leo Laohoo · ‎11-04-2010

Hmmm ... Default password should be "Cisco/Cisco".

dancarrick · ‎11-04-2010

leo,

Thanks for your help - I have been able to resolve the issue with a simple fsck

APf866.f267.7c03#
APf866.f267.7c03#dir
%Error opening flash:/ (Invalid argument)
APf866.f267.7c03#b?
% Unrecognized command
APf866.f267.7c03#f?
fsck

APf866.f267.7c03#fsc
APf866.f267.7c03#fsck ?
/nocrc   Skip CRC checks during fsck
flash:   Filesystem to be fsck'ed
ram:     Filesystem to be fsck'ed
zflash: Filesystem to be fsck'ed

APf866.f267.7c03#fsck
Fsck operation may take a while. Continue? [confirm]
flashfs[1]: 28 files, 8 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 31481856
flashfs[1]: Bytes used: 7763968
flashfs[1]: Bytes available: 23717888
flashfs[1]: flashfs fsck took 7 seconds.
Fsck of flash: complete
APf866.f267.7c03#
APf866.f267.7c03#
APf866.f267.7c03#
APf866.f267.7c03#
APf866.f267.7c03#dir
Directory of flash:/

    3 -rwx        1068   Nov 5 2010 01:14:10 +00:00 event.log
    4 -rwx         232   Nov 5 2010 01:14:10 +00:00 env_vars
   39 drwx         512   Nov 5 2010 01:14:06 +00:00 ap3g1-k9w8-mx.124-23c.JA
    9 drwx         128   Mar 1 2002 00:23:05 +00:00 ap3g1-rcvk9w8-mx

31481856 bytes total (23717888 bytes free)
APf866.f267.7c03#reload

dancarrick · ‎11-04-2010

cisco AIR-CAP3502I-N-K9 (PowerPC460exr) processor (revision A0) with 81910K/49152K bytes of memory.
Processor board ID FTX1433S4UA
PowerPC460exr CPU at 666Mhz, revision number 0x18A8
Last reset from reload
LWAPP image version 7.0.98.0
1 Gigabit Ethernet interface
2 802.11 Radio(s)