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New Member

WLC 5508: Cannot access the admin GUI. Beginner

Hello,

I have a WLC 5508 that I would like to configure via ist Web Admin GUI, but I cannot access it. I am currently connected via the console port and a terminal.

 

Here is the config:

System Name...................................... xxx
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
IP Address....................................... 10.241.48.4
Last Reset....................................... Watchdog reset
System Up Time................................... 137 days 8 hrs 13 mins 41 secs
System Timezone Location......................... (GMT +1:00) Amsterdam, Berlin, Rome, Vienna
Current Boot License Level....................... base
Current Boot License Type........................ Permanent
Next Boot License Level.......................... base
Next Boot License Type........................... Permanent

Configured Country............................... DE  - Germany

 

The WLC is connected to my Network via the redundant RJ45 port.

I am a bloody beginner - could anyone please help ?

 

Cheers,

Tim

 

Edit:

 

(Cisco Controller) >show interface detailed management

Interface Name................................... management
MAC Address...................................... 00:24:97:cf:02:20
IP Address....................................... 10.241.48.4
IP Netmask....................................... 255.255.255.0
IP Gateway....................................... 10.241.48.1
External NAT IP State............................ Disabled
External NAT IP Address.......................... 0.0.0.0
VLAN............................................. 10
Quarantine-vlan.................................. 0
Active Physical Port............................. LAG (13)
Primary Physical Port............................ LAG (13)
Backup Physical Port............................. Unconfigured
Primary DHCP Server.............................. 10.241.35.12
Secondary DHCP Server............................ Unconfigured
DHCP Option 82................................... Disabled
ACL.............................................. Unconfigured
AP Manager....................................... Yes
Guest Interface.................................. No

 

Everyone's tags (1)
6 REPLIES

When you say cannot access

When you say cannot access the GUI, do you mean from the wire or wireless?

Access via wireless is disabled by default as a security measure.

If you can't access it via the wired side, then perhaps a routing issue.

Hall of Fame Super Gold

Last Reset...................

Last Reset....................................... Watchdog reset

What firmware is your controller running on?

Can you also post the complete output to the command "sh interface detail management"?

New Member

Hello,Sorry, I was not very

Hello,

Sorry, I was not very clear in my first post. In a nutshell, the WLC has been moved from a 44.128.146.66 network to a 10.48.76.65 Network. I cannot ping it since (in the new network). Now I am trying to make it work, and I don't really understand why I cannot ping it, despite its IP being one of the new network.

Update:

 

(Cisco Controller) >show interface detailed management

Interface Name................................... management
MAC Address...................................... 00:24:97:cf:02:20
IP Address....................................... 10.241.48.4
IP Netmask....................................... 255.255.255.0
IP Gateway....................................... 10.241.48.1
External NAT IP State............................ Disabled
External NAT IP Address.......................... 0.0.0.0
VLAN............................................. 10
Quarantine-vlan.................................. 0
Active Physical Port............................. LAG (13)
Primary Physical Port............................ LAG (13)
Backup Physical Port............................. Unconfigured
Primary DHCP Server.............................. 10.241.35.12
Secondary DHCP Server............................ Unconfigured
DHCP Option 82................................... Disabled
ACL.............................................. Unconfigured
AP Manager....................................... Yes
Guest Interface.................................. No

 

Cheers,

Tim

 

Hall of Fame Super Gold

the WLC has been moved from a

 the WLC has been moved from a 44.128.146.66 network to a 10.48.76.65 Network.

Did you have the allowed-vlan set correctly?  

 

Maybe the management interface (of the WLC) is set with the wrong VLAN?

New Member

The VLAN is the correct one

The VLAN is the correct one (10)

 

Interface Name                   Port Vlan Id  IP Address      Type    Ap Mgr Guest
-------------------------------- ---- -------- --------------- ------- ------ -----
management                       LAG  10       10.241.48.4     Static  Yes    No
service-port                     N/A  N/A      44.128.146.249  Static  No     No
virtual                          N/A  N/A      1.1.1.1         Static  No     No
voice                            LAG  301      44.128.146.66   Dynamic No     No

Hall of Fame Super Gold

Uhhhhh ... Why is your

Uhhhhh ... Why is your service port and your voice dynamic interface IP address similar?  The service port's IP address should be in a separate, non-routable, IP address.  

 

Check your switch and ensure that VLAN 10, 301 are allowed.   Check your switch.  I want to see the configuration for VLAN 10.  I also want to see the WLC output of "sh interface detailed management".

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