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WLC4402 - breaks in the client connection (Deauth, Assoc, Auth)

Hello,

on our WLC4402 the clients losts often (around all 30-60 Minutes) the connection.

This happens especially with large data transfers, streaming, etc.

Typical log looks like this:

Tue Sep 4 11:37:48 2012    Client Authenticated: MAC Address:04:46:65:8b:9d:dd base Radio MAC:08:17:35:c7:8f:00 Slot: 0 User Name:unknown IP Addr:10.0.10.96 SSID:XXX

Tue Sep 4 11:37:48 2012    Client Association: Client MAC:04:46:65:8b:9d:dd Base Radio MAC :08:17:35:c7:8f:00 Slot: 0 User Name:unknown IP Addr: 10.0.10.96

Tue Sep 4 11:37:47 2012    Client Deauthenticated: MACAddress:04:46:65:8b:9d:dd Base Radio MAC:10:8c:cf:10:b3:f0 Slot: 0 User Name: unknown Ip Address: 10.0.10.96 Reason:Unspecified ReasonCode: 1

Any ideas?

Best Regards,

Cornelius

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WLC4402 - breaks in the client connection (Deauth, Assoc, Auth)

hi there ...

I would like to see a client debug when this happens. but base on this one line:

Tue Sep 4 11:37:47 2012    Client Deauthenticated: MACAddress:04:46:65:8b:9d:dd Base Radio MAC:10:8c:cf:10:b3:f0 Slot: 0 User Name: unknown Ip Address: 10.0.10.96 Reason:Unspecified ReasonCode: 1

This tells me your client is telling the wireless network that its leaving. What client are you using ?

__________________________________________________________________________________________ "Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin ___________________________________________________________

WLC4402 - breaks in the client connection (Deauth, Assoc, Auth)

Hello  Cornelius,

Are your clients that lose connectivity all with same brande/model?

What is the SSID security?

What is the session timeout of the SSID? (look under WLAN advanced tab).

What are the access point's model?

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