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ASA or PIX 7.0 loses connectivity to Websense server
The Adaptive Security Appliance (ASA) can lose connectivity to the Websense server in these two situations:
When the IP connectivity to the server breaks
When the service on the server stops
In both these cases, the ASA does not try to reconnect to the server. A packet capture on the ASA interface does not indicate packets that go out towards the Websense server in an attempt to reconnect.
To resolve the problem, perform these steps:
Remove the url-server command.
Re-apply the url-server command.
This problem is fixed in versions 7.0(5), 7.3(0.1), 7.2(0.40), 7.0(4.13), and 7.1(2.1).
For more information, refer to Cisco bug ID CSCsd02938.