Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
CSC Module Update Error: Unable to copy file . You must manually copy file...
In some situations the CSC Module may try to download and install a pattern file update and hit an error. The error is emailed to the administrator configured on the CSC module and reads:
Anti-spam pattern 12345 was successfully downloaded and installed.
Unable to copy file . You must manually copy file /opt/trend/isvw/temp/AU/piranhacache/* to path /opt/trend/isvw/lib/mail/cache.
This is tracked by Cisco Bug ID CSCul25580. Investigation into this error indicates that it is usually cosmetic. The files are actually copied to the correct destination location irrespective of the error.
CSC Module Patch 1145 is a cumulative patch and resolves the above issue related to 'piranhacache'. It also contains the fixes of the patches that preceded it.
The Trend Micro hotfix 1145 to rectify this issue is available on Trend Micro's safe sync servers here: