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PPPoE is set up, but internal clients cannot get out.

Core issue

PIX/ASA is getting IP address, but traffic cannot pass outside of the PIX/ASA because of an incorrect default route.


Verify that a default route is not configured in the PIX. If one exists, remove it. Use the setroute option at the end of the ip address command to have the PIX automatically set the default route using the default gateway parameter that the PPP over Ethernet (PPPoE) server returns.

Problem Type

Connectivity through the device

Troubleshoot software feature

Product Family

ASA Hardware & Software

Firewall - PIX 500 series



PIX Software Version

PIX version 6.3

PIX version 7.x

PIX version 6.2

ASA Software Version




PIX Model

PIX 500 Series Firewall

ASA Models

ASA 5500

ASA 5510

ASA 5520

ASA 5540

Features & Tasks

Point-to-Point Protocol over Ethernet (PPPoE)

Selected PIX or Router Commands

ip address

Can You Ping...

Client cannot ping outside router

Version history
Revision #:
1 of 1
Last update:
‎06-17-2009 10:11 PM
Updated by:
Labels (1)
New Member

There must be missing some routing in the firewall.